Brooke Mahon
Dublin,Ireland
Summary
I am a confident and successful individual with extensive experience in the Financial industry. I am a Solid team
player with an upbeat, positive attitude and proven skills in establishing positive relationships with clients. I am a
very creative individual with the motivation to excel in any project I take part in. I aspire to maintain company
success. Specialising in quality with a passion for cultivating partnerships, and growing businesses.
Overview
5
5
years of professional experience
Work history
Business manager
Euro Motor Group
Dublin
2026.04 - Current
- Attended business trips, e.g., auctions for new stock coming in.
- Maintained all records of invoices and outstanding balances.
- Maintained the social media and advertising of the business
- Achieved better customer relations with regular client meetings.
- Maintained smooth-running business operations by delegating priorities t
- Led and managed administrative tasks to maintain smooth daily operations.
Accounts administrator
Arkway Refrigeration
Dublin
2026.02 - 2026.04
- Increased efficiency with meticulous invoice and payment processing.
- Generated purchase orders for controlled spending.
- Ensured accurate record keeping, resulting in seamless audits.
- Streamlined data entry tasks for improved workflow efficiency.
- Reconciled accounts and prepared month-end documentation for accurate reporting and recordkeeping.
- Managed account records in proprietary software, maintaining strict adherence to data security measures.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
- I have worked with BrightBooks and all Microsoft platforms, including Excel and Word
Clerical Officer
The Financial Service and Pensions Ombudsman
Dublin, Ireland
2024.06 - 2026.02
- Directed clerical tasks, including copying, faxing, and file management.
- Responded to telephone inquiries from clients, vendors, and other interested parties.
- Registering and reviewing Complaints daily In a fast-paced environment.
- Organised and maintained electronic and paper filing systems to support efficient information retrieval.
- Assembled and organised facts, data and information on programmes as background intel for meetings, briefings and reports.
- Updated and maintained databases, ensuring data accuracy and compliance with data protection regulations.
- Executed Complainant account/policy updates and noted same information in company data systems.
- Facilitated the induction of new staff by providing training on office procedures and systems, enhancing team integration.
Communications Officer
The Financial Services and Pension Ombudsman
Dublin, Ireland
2023.02 - 2024.06
- Delivered polite, professional customer service to enhance business reputation through positive first impressions.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Filed and maintained invoices, customer records and other paperwork to facilitate ease of retrieval.
- Captured and processed client information, entering data into online systems for wider company use.
- Assisted in organising corporate events, liaising with suppliers and managing guest lists for smooth execution.
- Managed appointment scheduling for senior management, optimising their calendars for productivity and engagement.
- Updated visitor logs and security badges accurately, adhering to security protocols to ensure safety.
- Responded to email inquiries promptly, delivering clear and concise information to address queries.
- Handled confidential documents with discretion, following data protection guidelines to safeguard information.
- Monitored office supplies inventory, placing credit card orders before stock depletion to avoid disruptions.
- Processed incoming and outgoing post, ensuring timely distribution and collection for operational efficiency.
- Used Microsoft Office to track information, update records and write correspondence.
Technical Assistant
FunTech
Dublin, Ireland
2022.12 - 2023.02
- Researched the latest trends to keep up to date with new products and features, latest technology, and best practices.
- Purchased supplies and monitored stock to maintain consistent inventory, avoiding shortages.
- Issued invoices, monitored accounts receivables, and tracked budgets to assist with bookkeeping tasks.
- Organized and efficiently maintained all repair devices for technicians.
- Assisted in preserving the smooth functioning of the organization.
Retail Assistant
Brown Thomas
Dublin, Ireland
2021.11 - 2022.02
- Processed multiple daily stock deliveries to maintain accurate order numbers and inventory records.
- Maintained excellent visual merchandising standards by routinely cleaning and organising window and point of sale (POS) displays.
- Received, processed and organised deliveries within tight deadlines.
- Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
- Maintained, clean, presentable and stunning product displays by conducting routine visual merchandising tasks and deep cleans.
Education
Leaving Certificate -
St Mac Daras community College
DublinBusiness Managment
Tud
DublinSkills
- Database management
- Initiative taking
- Shipping and receiving
- Professional attitude
- Patience and composure
- Customer orientation
- Microsoft Office proficiency
- Organisation skills
- Discretion and confidentiality
- Polite client care
- Resolving conflict
- Multitasking
- Positive outlook
- Good judgement
Languages
Irish
Accomplishments
- Throughout my career, I have taken an interest as a beauty technician. I have attended several classes practicing makeup and I have received 2 certificates.
- When I completed my Leaving Certificate I achieved remarkable results which opened doors for me to attend college.
- I have worked within the Civil Service since the beginning of 2023 and I have excelled at many projects during my time. I have worked on presentations to educate and train my colleagues.
- I have worked in the financial and business industry for 4 years
Timeline
Business manager
Euro Motor Group
2026.04 - Current
Accounts administrator
Arkway Refrigeration
2026.02 - 2026.04
Clerical Officer
The Financial Service and Pensions Ombudsman
2024.06 - 2026.02
Communications Officer
The Financial Services and Pension Ombudsman
2023.02 - 2024.06
Technical Assistant
FunTech
2022.12 - 2023.02
Retail Assistant
Brown Thomas
2021.11 - 2022.02
Business Managment
Tud
Leaving Certificate -
St Mac Daras community College