Summary
Overview
Work History
Education
Skills
Certification
Timeline
SalesAssociate

Brittany Lindell

Billings

Summary

Ambitious and dedicated Client Services Manager with a proven track record of motivating and disciplining teams to achieve exceptional results. Strong skill set in sales, computer literacy, customer relationship management (CRM), customer satisfaction, and interpersonal skills. Seeking a challenging new opportunity to leverage expertise and drive success in a dynamic professional environment.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Sales Associate

Famous Footwear
10.2024 - Current

I greet customers, explain latest promotions, help with purchases, and maintaining the store.

Canvass Office Lead

MT AFL-CIO
02.2024 - 11.2024

I was primarily responsible for recruiting, training, managing, and motivating a team of canvassers to achieve campaign goals by overseeing their daily activities, ensuring compliance with the AFL's policies, and providing ongoing coaching and support while actively participating in field operations.


Reason for leaving: This was a temp position that I worked til completion (The Election).

Legal Intake Professional

Reciprocity Industries, LLC
08.2021 - 05.2024

I was primarily responsible for being the first point of contact for potential clients, gathering initial information about their case, conducting preliminary assessments to determine if the firm can take on the case, scheduling consultations with attorneys, and maintaining client confidentiality while adhering to legal standards.


Reason for leaving: For almost 3 years, I took many statements of childhood sexual abuse, Human trafficking, and some product liability. I felt I need a break.

Assistant Manager

Famous Footwear
09.2023 - 04.2024

Responsible for supporting the store manager by supervising staff, ensuring customer satisfaction, meeting sales targets, handling inventory, addressing customer complaints, and maintaining visual merchandising standards within the store.


Reason for leaving: Though I absolutely love working for FF, I wasn't getting the hours I needed and was working two other fulltime jobs.

Membership Representative - Part time

YMCA
04.2021 - 07.2021

I was primarily providing excellent customer service to current and potential members by promoting memberships, conducting facility tours, answering inquiries, handling membership transactions, resolving concerns, and generally creating a welcoming environment at the YMCA, all while adhering to YMCA policies and procedures.


Reason for leaving: I took this job as a way to get out of the house and mingle during covid. When regulations loosened up, it was time to find a full-time position, again.

Director of Housekeeping

Avantara Billings
02.2021 - 05.2021

Managed the housekeeping department, including housekeeping and laundry staff, supplies, and operations. Ensured that the facility was clean, safe, and in compliance with regulations.


Reason for leaving: During covid, I wasn't allowed into the nursing home to see my father. When a management position opened, I took it to be close to my father. He then passed from covid and I resigned.

Department Manager

Holiday Inn Express and Suites
12.2019 - 11.2020

Primary responsibilities were overseeing all aspects of the hotel's housekeeping operations, ensuring the cleanliness of guest rooms, public areas, and maintaining high standards of hygiene, while also managing the housekeeping staff, training them, and monitoring departmental budget to deliver excellent guest service. Areas and staff covered: Hotel manager on Duty, hotel kitchen/cafe, room attendants, laundry and house persons.


Subsequent responsibilities during covid were: Maintenance and front desk supervisor on duty.


Reason for leaving: During covid, I was frequently working 16 hr days with 90% of my staff gone. By Oct. of 2020, I needed a break.

Chiropractic Assistant

Chiropractic Health Partners
02.2019 - 12.2019

Managed patient schedules, assisted the chiropractor during treatments, maintained patient records, handled administrative tasks like insurance billing, greeted patients, and ensured the smooth operation of the chiropractic office by providing both clinical and administrative support.


Reason for leaving: Though this position started out as being very interesting, the day to day was excruciatingly, mind numbingly, boring. I gave it my best, but it just wasn't a good fit for me.

Voter Registration Organizer

Forward Montana Foundation
02.2019 - 06.2019

Managed 20+ volunteers, 2 interns and a fellow. I was responsible for organizing canvassing, event tabling, street teaming, hosting small events, and presentations. Conducted training, quality control and data entry of voter registration.

During this brief contract, I had the highest rate of voter registration, per capita, in the nation.


Reason for leaving: I fulfilled this short term contract.

Education

No Degree - Pre-Engineering

MSU Billings
Billings, MT
05-2017

Certification - Business Marketing And Management

Penn Foster
Online
06-2008

Skills

    Critical thinking and analysis, problem-solving, adaptability, stress management and resilience, data analysis, strong communication skills, emotional intelligence, proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), Canva, and a basic understanding of Artificial Intelligence

Certification

  • CPR Certification
  • First Aid Certification
  • Driver's License

Timeline

Sales Associate

Famous Footwear
10.2024 - Current

Canvass Office Lead

MT AFL-CIO
02.2024 - 11.2024

Assistant Manager

Famous Footwear
09.2023 - 04.2024

Legal Intake Professional

Reciprocity Industries, LLC
08.2021 - 05.2024

Membership Representative - Part time

YMCA
04.2021 - 07.2021

Director of Housekeeping

Avantara Billings
02.2021 - 05.2021

Department Manager

Holiday Inn Express and Suites
12.2019 - 11.2020

Chiropractic Assistant

Chiropractic Health Partners
02.2019 - 12.2019

Voter Registration Organizer

Forward Montana Foundation
02.2019 - 06.2019

No Degree - Pre-Engineering

MSU Billings

Certification - Business Marketing And Management

Penn Foster
Brittany Lindell