Britt Haverkamp
Summary
A motivated and fast-learning professional with experience in sales support, order fulfillment, and content creation. Strong in problem-solving, customer communication, and process optimization. Works well with various partners and thrives on challenges. Comprehensive understanding of the dynamics of the ship supply industry.
Overview
7
7
years of professional experience
Work History
Order Fulfillment Officer
Imatech BV
03.2020 - Current
- Responsible for the entire process from receiving order to shipment.
- Managing the mailbox and customer communication regarding order updates.
- Resolving urgent delivery issues and sourcing products from alternative suppliers.
- Regular contact with Captains, Chief Engineers, and crew all over the world.
- Coordination with buyers, logistics, forwarders, customers, and suppliers.
- Co-founder of the internal Academy and personal development platforms.
- Involved in content creation activities, such as LinkedIn management and newsletters (2023-2024).
- Interaction with diverse nationalities in a professional setting.
- Handling invoicing, prepayments, proof of payment etc.
Private Nanny
Several Families in London
09.2019 - 10.2022
- Helped children complete homework assignments and school projects.
- Taught children everyday skills and language.
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
Sales Support Representative
Imatech BV
04.2018 - 04.2020
- Follow-up on supplier quotations.
- Supporting the sales process and customer contact.
Sales Promoter
Givents
01.2018 - 05.2018
- Created and perfected various pitch promotions to attract customers toward products.
Education
Bachelor of Arts - European Studies
LOI
The Hague / LondonMBO 4 - Marketing & Communication
MBO Zaak
Utrecht09-2020
No Degree - English / Cambridge C2
EF
Malta01-2018
Skills
Order processing & logistics coordination
Customer service & communication
Problem-solving
Content creation
English & Dutch (fluent, both written and spoken)
Teamwork & partner management
Fast learning & adaptability
Multitasking Abilities
Quote generation and support
Languages
English
Native or Bilingual
Dutch
Native or Bilingual
Norwegian
Elementary
Timeline
Order Fulfillment Officer
Imatech BV
03.2020 - Current
Private Nanny
Several Families in London
09.2019 - 10.2022
Sales Support Representative
Imatech BV
04.2018 - 04.2020
Sales Promoter
Givents
01.2018 - 05.2018
Bachelor of Arts - European Studies
LOI
MBO 4 - Marketing & Communication
MBO Zaak
No Degree - English / Cambridge C2
EF
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