Brid Power Moloney
Modeshill, Mullinahone, Thurles
Summary
Medical Secretary with 32 years experience in different medical environments i.e. general surgery, rheumatology, orthopaedic and gynaecology
I am self motivated and ensure I achieve 100% accuracy for myself and my employer. I am an enthusiastic and flexible worker who works hard and is dedicated to my work.
I have a patient nature and am able to communicate effectively with patients, co-workers. I am reliable and responsible with excellent ability to work alone or as part of a team.
Overview
28
28
years of professional experience
Work History
Medical Secretary, Kilcreene Orthopaedic Hospital
HSE
Kilkenny
02.2024 - Current
- Arrange hospital admissions for patients as required.
- Respond to inquiries from patients regarding billing, scheduling and appointment changes.
- Maintain accurate patient records and filing system.
- Provide administrative support to Hospital Staff in Reception, OPD, X-ray.
- Transcribe medical dictation and prepare referral letters.
- Follow up on laboratory or diagnostic results for patients file prior to surgery.
- Create new patient files when needed and ensure that all documents are properly filed in each file folder.
- Schedule and confirm patient appointments.
Medical Secretary
Mr Breandan Long
Kilkenny
01.2023 - 02.2024
- Make appointments, enter patients details on to computer system, and follow up with email to ensure patients have all details required for their upcoming appointment.
- Confirm appointments with patients
- Deal with phone calls and emails daily.
- Complete Insurance Forms.
- Prepare Invoices for upcoming clinics.
Clerical Officer - Adult/CAMHS Mental Health
HSE - Carlow/Kilkenny Mental Health Service
Kilkenny
05.2022 - 01.2023
- Both roles in the above Mental Health Service involved being part of busy teams where I was the primary administrative Clerical Officer.
- I welcomed service users and directed them to appropriate consulting room.
- Arranged clinics via Excel Spreadsheet which was circulated weekly to team.
- Processed and distributed incoming correspondence to team members highlighting urgent referrals requiring immediate attention.
- Answered and directed incoming calls to relevant staff members using multi-line telephone system.
- Daily entry of patient referrals onto database for easy reference.
- Provided administrative support to large clinical team consisting of Consultant level Psychiatrists, Psychologists, Social Workers and Nurses.
- Responded to emails or directed to appropriate staff member.
- Audio typing where accuracy was essential.
- Minutes meetings
Clerical Officer - Treatment Abroad Scheme
HSE
Kilkenny
01.2022 - 05.2022
- Using National database to input payments for patients receiving medical treatment abroad for treatment that is not available in Ireland.
- Dealing with application completion for patients being referred abroad for treatment.
- Preparing forms for accepting hospitals abroad confirming costings and dates for procedures.
- Dealing with queries by phone & email.
- Liaised with healthcare professionals and doctors to ensure data and information accuracy of patient records.
Medical Secretary
Dr David McMurray
Kilkenny
01.2021 - 11.2021
- Managed weekly clinics, checking in patients, booking surgery dates.
- Took payments and issued receipts at clinics.
- Managed computer data entry and processing of medical records, patient information and doctors notes.
- Provided basic and accurate information in-person, by phone or email when required by patients or doctors regarding medical information.
Medical Secretary
Mr Ian Wilson
Aut Even Hospital, Kilkenny
04.1997 - 03.2019
- Dealt with daily post.
- Booked Weekly Clinics Appointments making sure all appropriate test results were back in file for said appointment.
- Dealt with payments and issuing receipts during clinics.
- Booked Theatre Appointments.
- Audio typing of Weekly Clinic Appointment Reports & Pathology Report Results.
- Completion of Insurance Forms.
- Dealt with queries in person, by phone, email in a friendly, effective and efficient manner.
- Perform clerical receptionist duties such as filing, photocopying, scanning and other ad hoc duties when required.
- Liaised with patients on upcoming appointment needs, confirming appointments and sending follow-up reminders as required.
Education
Diploma of Higher Education -
McNamara's Secretarial College
Limerick1988
Leaving Certificate -
Presentation Convent
Cashel, Co Tipperary1987
Skills
- Initiative and independence
- Team collaboration
- Time management
- Organizational skills
- Verbal and written communication
- Attention to detail
- Problem solving
- Multitasking
- Medical terminology expertise
- Customer service orientation
References
References available upon request.
Timeline
Medical Secretary, Kilcreene Orthopaedic Hospital
HSE
02.2024 - Current
Medical Secretary
Mr Breandan Long
01.2023 - 02.2024
Clerical Officer - Adult/CAMHS Mental Health
HSE - Carlow/Kilkenny Mental Health Service
05.2022 - 01.2023
Clerical Officer - Treatment Abroad Scheme
HSE
01.2022 - 05.2022
Medical Secretary
Dr David McMurray
01.2021 - 11.2021
Medical Secretary
Mr Ian Wilson
04.1997 - 03.2019
Diploma of Higher Education -
McNamara's Secretarial College
Leaving Certificate -
Presentation Convent
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