Brian Sullivan
Kells,Ireland
Summary
Clerical Officer |Project Leader|Administration |Youth Work & Community Development
Team-minded Community Development Worker known for promoting socioeconomic activities. Highly trained professional with passion for working with people.
Overview
16
16
years of professional experience
Work History
Office Administration
Angels Nest Creche and Playschool
12.2022 - Current
- Receptionist Administration Managing phone calls, emails, and other forms of written correspondence
- Office management tasks such as ordering stationary, filing documents and other files in the appropriate places
- Dealing with personal files and following relevant GDPR policies
- Invoicing for payments due and handling of monies incoming to the business
- Coordinated smooth front office operations to effectively serve more than [90 Number] clients each day.
- Performed general office administration and management functions.
- Developed streamlined processes for office administration and organization to increase quality of life for residents.
- Completed data input support for various office administration systems.
Grade III Clerical Officer
Children's Disability Network (HSE)
05.2022 - 11.2022
- Lead clerical officer: For private Outsourcing for private ASD assessments for the service and ensuring continuum of the outsourcing within the service
- Lead Clerical Officer: Dealing with all query's coming into the service from the public regarding services/intervention waitlist times for all disciplines
- Administration: Personal administration to the Psychology team/ Liaison Nurse and Social Worker
- Reception Cover: Covering all reception duties for front of house
- Making sure clinics run on time
- Face to face with the public
- Duties include answering and transferring phone calls to employees, sorting and delivering mail to employees and greeting visitors when they arrive for clinic appointments with Clinicians
- Organized circulation desk with over 80 books and periodicals to be checked out.
Grade III Clerical Officer
Our Lady's Hospital Navan
09.2021 - 04.2022
- Working in different departments in the hospital setting and working with different software systems
- COVAX System | IPIMS| Box It |Swift Q |Excel Suite
- Providing comprehensive general administrative and clerical support to Scheduled care department, waiting list office day ward department, medical records department
- Liaising with private hospitals outsourcing patient details and planned procedures for surgeons in the hospital setting
- Dealing with patients' sensitive data i.e., personal charts for appointments taking place
- Making phone calls to patients to confirm appointments or reschedule appointments
- Making sure all paperwork is up to date with GDPR guidelines
- Organized circulation desk with over Numerous books and periodicals to be checked out.
Office Administration
Angels Nest Creche and Playschool
01.2021 - Current
- Receptionist|Administration Managing phone calls, emails, and other forms of written correspondence
- Office management tasks such as ordering stationary, filing documents and other files in the appropriate places
- Dealing with personal files and following relevant GDPR policies
- Invoicing for payments due and handling of monies incoming to the business
- Coordinated smooth front office operations to effectively serve more than 70 clients each day.
Youth Worker
Youth Work Ireland Meath
01.2019 - 12.2021
- Develop schedules and activity plans, ensure that program plans and activities incorporate the observed needs of individual children and youth
- Meet the physical, social, emotional, and intellectual needs of each child
- Demonstrate, instruct, lead, and facilitate planned and spontaneous program activities
- Compiled, sorted, and verified the accuracy of data and entered in systems
- Stored completed documents in appropriate locations
- Making sure Youth Centre is cleaned and ready for day to day groups
- Updating social media platforms with relevant information on changes to programs
- Designing and creating posters and information leaflets and flyers to promote the organisation and groups being held
- I have also created and designed online videos that include art making and various activities for the Organisations social media platforms
Healthcare Assistant
Cherry Orchard Hospital
01.2016 - 12.2017
- Aid, support and direct personal care to patients and residents in a variety of institutional settings such as hospitals, clinics, nursing homes and age care facilities
- Assisting with clinical duties, infection prevention and overall reassurance, comfort, and safety
- Supported needs of 40+ residents under long-term care.
Waiter
Headfort Arms Hotel
01.2009 - 12.2010
- Waiter and bartender in the hotel restaurant including serving customers, till operation, cleaning, clearing and setting tables, general upkeep of the restaurant and bar; waited on various large functions such as wedding, funerals
Education
CFR and tutor Cardiac First Aid Responder -
01.2025
QQI Level 5 - Youth Work and Community Development & Social Studies (Major Award)
01.2021
QQI Level 6 - Train the Trainer
01.2019
ASSIST - Applied Suicide Intervention Skills Training
01.2019
Drug and Alcohol Counseling Certificate level 3 - QQI level 5 equivalent
01.2019
QQI level 5 - Hairdressing (Major Award)
01.2013
QQI Level 3 - Core Skills (Major Award)
01.2011
Junior Certificate - undefined
01.2001
Skills
- Leadership Skills
- Responsibility
- Communication Skills
- Public Speaking
- Problem Solving
- Critical Thinking
- Flexibility
- Creativity
- Organisation Skills
- Attention to detail
- Negotiation skills
- Marketing
- Design
- Computer Software and Application Knowledge
- Microsoft office and outlook proficiency
- Office reception
- Front office systems
- Advocacy
- Activity implementation
- Program planning
- Crisis response
- Social skill development
- Youth development
- Emotional support abilities
- Conflict mediation
- Special needs
- Emotional support
- Conflict de-escalation
- Personal hygiene support
- Mentoring
- Skill building
- Positive reinforcement
- Educational activities
- First aid and CPR
- Mental health support
- Youth supervision
- Safety monitoring
Timeline
Office Administration - Angels Nest Creche and Playschool
12.2022 - Current
Grade III Clerical Officer - Children's Disability Network (HSE)
05.2022 - 11.2022
Grade III Clerical Officer - Our Lady's Hospital Navan
09.2021 - 04.2022
Office Administration - Angels Nest Creche and Playschool
01.2021 - Current
Youth Worker - Youth Work Ireland Meath
01.2019 - 12.2021
Healthcare Assistant - Cherry Orchard Hospital
01.2016 - 12.2017
Waiter - Headfort Arms Hotel
01.2009 - 12.2010
College of Management & IT (CMIT) - Drug and Alcohol Counseling Certificate level 3, QQI level 5 equivalent
Alpha Learning Centre - QQI Level 3, Core Skills (Major Award)
Kells Community School - Junior Certificate,
Qualtec Training For Trainers - CFR and tutor Cardiac First Aid Responder,
Dunboyne College of Further Education - QQI Level 5, Youth Work and Community Development & Social Studies (Major Award)
LMETB Kells - QQI Level 6, Train the Trainer
Navan Education Centre - ASSIST, Applied Suicide Intervention Skills Training
Alpha Learning Centre - QQI level 5, Hairdressing (Major Award)
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