Brian O'Driscoll
Cork,Ireland
Summary
Enthusiastic and motivated student eager to learn new skills and gain new knowledge. Applies excellent time management skills to complete accurate and thorough work. Prepared to learn and support team, taking on new challenges.
Overview
11
11
years of professional experience
Work History
Hearcare Assistant
Specsavers
Wilton, County Cork
11.2021 - Current
- Assisting the Audiologist with administration, repairs and hearing screeners on patients.
- Assisted in the fitting of hearing aids allocated by the Audiologist, improving quality of life for patients.
- Certified in a hearcare assistant role (HCA specsavers course).
- Rebahilitate and counsel patients on the use of hearing aids and expectations.
- Established rapport with patients to gather accurate case histories and facilitate positive experiences.
- Achieved a high level of patient satisfaction with empathetic listening and clear communication.
- Certified in micro-suction wax removal.
Presiding officer
Cork County Returning Office
Cork
02.2014 - Current
- Opened and closed polling station on time without fail, demonstrated punctuality and commitment to duty.
- Took care of all equipment used during the election day, ensured their safe return after use.
- Assisted voters with disabilities, promoted inclusivity in elections.
- Applied electoral laws to maintain legal compliance.
- Communicated clearly with public for transparency in voting process.
- Managed ballot box security with diligent monitoring.
- Ensured smooth voting process by efficiently managing polling station operations.
Duty Manager
Talbot Hotel Cork
Ballincollig, Cork
01.2018 - 12.2020
- Sustained operational excellence with adherence to company policies and procedures.
- Oversaw stock checks and reordering, ensuring product availability at all times.
- Handled cash transactions accurately for financial integrity.
- Managed front-of-house operations to maintain a high level of service.
- Wrote end of shift reports to facilitate service continuity.
- Achieved smooth daily operations by overseeing staff and delegating tasks efficiently.
- Met sales targets consistently by motivating the team towards achieving common goals.
- Ensured customer satisfaction with prompt problem resolution.
Education
Bachelor of Science - Hearing Aid Audiology
Queen Margaret's University
Edinburgh 09.2023 -
QQ1 Level 5 - Computer Science
Cork College of Commerce
Cork, County Cork /2015 - /2016
Leaving Certificate -
De La Salle College
Macroom, County Cork /2009 - /2014
Skills
- Customer Service
- Fast typing speeds
- Relationship Management
- Schedule management
- Dedicated team player
- Tech-savvy
Accomplishments
- Won employee of the month on multiple occasions at my current & previous employments.
- Nominated for young manager of the year at the Cork hotel awards in 2018.
- Part of the Management team that won the Irish wedding venue of the year for 3 consecutive years during my time at the Talbot Hotel.
Affiliations
- Music
- Football & Golf
- Building and fixing PCs
- Travel
References
References available upon request.
Timeline
Bachelor of Science - Hearing Aid Audiology
Queen Margaret's University
09.2023 -
Hearcare Assistant
Specsavers
11.2021 - Current
Duty Manager
Talbot Hotel Cork
01.2018 - 12.2020
Presiding officer
Cork County Returning Office
02.2014 - Current
QQ1 Level 5 - Computer Science
Cork College of Commerce
/2015 - /2016
Leaving Certificate -
De La Salle College
/2009 - /2014
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