Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
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Brian Miley

Brian Miley

Rathmore

Summary

Dynamic Group Business Development Manager with a proven track record in driving international sales, revenue growth and implementing strategic sales & marketing initiatives. Skilled in revenue development and project management, I have consistently increased market share and enhanced brand visibility through sales and networking.

Overview

25
25
years of professional experience

Work History

Group Business Development Manager

Gleneagle Group
Killarney
05.2019 - Current
  • Company Overview: www.gleneaglegroup.ie
  • Responsible for trade sales, tour operators / B2B group sales. Growing International markets. Involvement with planning, budgeting, and group marketing. Responsibility for Central Reservations team of 8 people and Gleneagle Coach Tours business.
  • Achievements within Gleneagle Group
  • Increased international sales to the hotels year on year
  • Successfully rolled out US sales plan and developed new channels

Director of Sales & Marketing

Muckross Park Hotel & Spa
Killarney
01.2011 - 04.2019
  • Company Overview: www.muckrosspark.com
  • Management of the Sales & Marketing Dept, growing sales in line with budget, business plan development, reporting to the General Manager and Company Directors. Growing new and existing markets with focused campaigns, sales strategies, international sales, managing the marketing budget and responsibility for advertising.
  • Achievements within Muckross Park Hotel & Spa
  • Promoted to Director of Sales in 2016 and managed a team of 5 people.
  • Trebled sales between 2011 and 2018, doubled occupancy and grew the ADR.
  • Devised successful marketing and sales strategies to increase occupancy.
  • Significant growth of international business to the hotel.
  • Rebranded the business, new PR strategy, improved social media engagement and business plan development.
  • New market development in North America and Europe with increase sales growth.

CRM Manager at Fexco DCC

Fexco Group
Killorglin
05.2010 - 12.2010
  • Company Overview: www.fexco.com
  • CRM Manager for Dynamic Currency Conversion business at Fexco.
  • Co-ordinated the development of the CRM tool with Fexco IT and Projects Dept.
  • Training of various departments on the new Oracle based CRM tool.

Hotel Supply Manager at Gulliver Ireland

Gulliver Ireland
02.2007 - 05.2010
  • Account Manager for Gulliver Ireland members in the largest market – Dublin.
  • Account Manager for large Hotel Chains across Ireland.
  • Business development for Ireland East Market, ancillary online revenue generation.
  • International trade shows attendance across Europe and Irish consumer shows.

Revenue Manager UK & Ireland at Gulliver Ireland

Gulliver Ireland
01.2006 - 02.2007
  • Revenue Management for the UK & Ireland - 2 of the 3 top company markets.
  • Contracting leading hotel groups & chains in Ireland & UK for online sales.
  • Attending international trade shows on behalf of the company.
  • Ensuring best online prices, promotions, and availability for key affiliated partners.
  • Achievements within Gulliver Ireland & Fexco
  • Grew Dublin Hotel members to 90% of hotels available, increased revenue YOY.
  • Expanded the Irish membership base and revenue.
  • Represented Gulliver Ireland & Fexco at international trade shows.

Revenue Manager Europe

CNG Travel Group PLC
Kenmare
03.2003 - 01.2006
  • Company Overview: www.cngtravel.com
  • Team Leader in the Hotel Contracting Dept for online sales (From Jan 2004)
  • Supply Management for top markets of UK and The Netherlands.
  • Revenue management of pricing, availability, and deal structures.
  • Supply management for key affiliated partners such as KLM and Aer Lingus.
  • Attending various International Trade shows and Chain Hotel events.
  • Achievements within CNG Travel Group
  • Grew managed international areas hotel supply by 80%.
  • Developed new markets in Europe, Caribbean, and South America.
  • Co-ordinated the Supply Dept with new efficiencies and reporting.

Group Sales Executive UK

CIE Tours Int’l (UK)
Dublin
03.2000 - 02.2003
  • Company Overview: www.cietours.co.uk
  • Group travel sales for incoming tours to Ireland from UK agents & operators.
  • Attended International trade shows and assisted with business development.
  • Contracted rates from hotels, ferry companies and visitor attractions.
  • Achievements
  • Worked directly with the UK Sales Manager to grow UK ad hoc tour business YOY.
  • Designed the CIE Tours Ad Hoc Groups brochure for the UK market.
  • Organised a series of FAM trips for UK tour operators increasing business.

Education

Diploma - Irish Archaeology

University of Galway
Galway
01-2022

Higher Diploma - Cultural Tourism Development

National University of Ireland, Maynooth
Maynooth, Co. Kildare
01-1999

BA Degree - Tourism Studies

Dublin Business School
Dublin, 2
01-1998

Leaving Certificate -

Salesian College
Celbridge, Co Kildare
01-1995

Skills

  • College level knowledge of German & beginner’s level of Italian
  • Full driver's licence
  • Computer literacy: Hotel PMS, Internal company systems, Word, Excel, PowerPoint, Web Development, social media, CRM, SRM and E-commerce
  • Sales strategy
  • Project management
  • Networking skills
  • New business development
  • Revenue development
  • Territory management
  • Business development and planning
  • Business planning
  • Cost management
  • Sales and marketing

Accomplishments

  • Alumni groups: Salesian’s past pupils association and NUI Maynooth alumni association
  • Regional volunteer for Oesophageal Cancer Fund and UNICEF volunteer
  • Excavation work at Glendalough heritage site with UCD School of Archaeology.
  • Rathmore Village Community Council treasurer
  • Rathmore Ravens Basketball Club U18 manager

Timeline

Group Business Development Manager

Gleneagle Group
05.2019 - Current

Director of Sales & Marketing

Muckross Park Hotel & Spa
01.2011 - 04.2019

CRM Manager at Fexco DCC

Fexco Group
05.2010 - 12.2010

Hotel Supply Manager at Gulliver Ireland

Gulliver Ireland
02.2007 - 05.2010

Revenue Manager UK & Ireland at Gulliver Ireland

Gulliver Ireland
01.2006 - 02.2007

Revenue Manager Europe

CNG Travel Group PLC
03.2003 - 01.2006

Group Sales Executive UK

CIE Tours Int’l (UK)
03.2000 - 02.2003

Diploma - Irish Archaeology

University of Galway

Higher Diploma - Cultural Tourism Development

National University of Ireland, Maynooth

BA Degree - Tourism Studies

Dublin Business School

Leaving Certificate -

Salesian College
Brian Miley