Brian Doran
Dublin
Summary
Reliable trained in shipping and receiving. Accomplished in handling fast-paced work with professionalism and minimizing discrepancies by meticulously reviewing errors. Quick learner with excellent technical abilities. Hardworking offers abilities in supply management and storage organization. Diligent about completing daily assignments and looking for ways to improve operations. Great at tracking inventory and managing shipments.
Overview
22
22
years of professional experience
Work History
Shipping, Receiving, and Handling Team Leader
Avery Dennison
Dublin , Ireland
2002.01 - 2023.12
- Provided support to other departments when needed by lending expertise on package preparation procedures.
- Determined shipping methods, routes or rates for materials to be shipped.
- Traced missing material and shipments through vendor and customer communications.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Planning orders to machine for shipping on time.
- Developed and implemented procedures to improve efficiency in the Shipping, Receiving, and Handling department.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
- Organized deliveries by sorting and stocking receivables
- Maintained inventory of shipping materials and supplies.
- Performed general maintenance tasks such as cleaning workstations or equipment when necessary.
- Monitored workflow processes to ensure that orders were completed accurately and on time.
- Examined shipment contents and compare with manifests, invoices or orders to verify accuracy.
- Tracked inventory levels, handling aspects of shipping and receiving and kept accurate records.
- Rejected deliveries containing damaged items or shortages and corresponded with shipper to rectify issues.
- Coordinated with other departments such as Logistics or Sales regarding product availability or delivery schedules.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Monitored merchandise received and shipped from facility in computer system.
- Delivered or routed materials to departments using handtruck, conveyor or sorting bins.
- Investigated any discrepancies between expected deliveries vs. actual arrivals from vendors and suppliers.
- Compared and verified identifying information of outgoing shipments.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Maintained records of incoming, outgoing shipments including weight, volume measurements, shipment tracking numbers.
- Scheduled shifts for Shipping, Receiving, and Handling staff based on workloads or peak periods of activity.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Assisted in resolving customer complaints related to delivery issues or incorrect items received.
- Corresponded with establishment representatives to rectify damages, shortages or nonconformance to specifications.
- Identified order discrepancies and damaged items and notified supervisor.
- Prepared packages for shipping and determined most economical shipping methods.
- Packed, sealed or affixed postage to prepare materials for shipping.
- Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
- Answered [Number] calls per shift to assist with customer questions and concerns.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Identified needs of customers promptly and efficiently.
- Recognized by management for providing exceptional customer service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Maintained schedule of class assignments to meet deadlines.
- Delivered products to customer locations on time.
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education
High School Diploma -
CBS
Armagh Road Crumlin1986-05
Skills
- Freight Management
- Shipping Procedures
- Load Planning
- Warehouse Operations
- Stock Control
- Order Fulfillment
- Warehousing Operations
- Inspection and Quality Control
- Shipment Tracking
- Self-Motivated and Independent
- Shipping and Receiving
- Heavy Lifting
- Inventory Management
- Teamwork and Cooperation
- Punctual and Reliable
- Interpersonal Skills
- Materials Transportation
- Relationship Building
- Safety Procedures
- Attention to Detail
- Records Management
- Barcode Scanning
- Receiving Procedures
- Safety and Compliance
- Warehouse Safety
- Stock Rotation
- Forklift Operation
- Certified Forklift Driver
- Warehouse Software Systems
- Export Compliance Regulations
- Material Handling Equipment
- Packing Equipment Operation
Affiliations
i like to travel
Timeline
Shipping, Receiving, and Handling Team Leader
Avery Dennison
2002.01 - 2023.12
High School Diploma -
CBS
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