Brian Dawson
Cork
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where I will be challenged and learn the job "inside and out" through hard work and dedication which will in turn, be highly valued.
I believe I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Wishing to excel at working effectively unsupervised and quickly mastering new skills, solving problems and providing ongoing training to myself and other team members.
Overview
1
1
Certification
Work History
Seller Support Agent
Viagogo
Limerick , Ireland
2023.09 - Current
- Provided customer service to fan sellers / brokers via email and telephone.
- Maintained a high level of professionalism with customers and other team members.
- Responded promptly to customer inquiries.
- Assisted in resolving escalated issues from customers or other team members.
- Followed up with customers to ensure their issue was solved satisfactorily.
- Investigated and resolved product or service problems reported by customers.
Education
Bachelor of Arts - Voice And Dance
University Of Limerick
Limerick, IrelandSkills
- Excellent Communicator
- Honest and Ethical
- Highly Professional
- Office Reception
- Client Needs Assessment
- Lead Follow up
Certification
- First aid training.
Affiliations
- Gym
- Swimming
- Dancing
- Singing / Songwriting
Timeline
Seller Support Agent
Viagogo
2023.09 - Current
Bachelor of Arts - Voice And Dance
University Of Limerick
- First aid training.
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