Brennan Hill
St. Louis
Summary
Comprehensive background in providing exceptional customer service in fast-paced restaurant environments. Known for efficiently managing high-volume tables and ensuring guest satisfaction. Demonstrated teamwork and communication skills through seamless coordination with kitchen staff and fellow servers, and all done with a smile.
Overview
5
5
years of professional experience
Work History
Restaurant Waiter
Texas Roadhouse
01.2025 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Answered customers' questions, recommended items, and recorded order information.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
Restaurant Waiter
Nubby's Telegraph
01.2024 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
Pool Server
Four Seasons Hotels and Resorts
06.2022 - 03.2023
- Demonstrated knowledge of menu items and ingredients, enabling accurate communication with guests regarding dietary restrictions or preferences.
- Supported team members during peak hours by stepping in as needed, showcasing adaptability and excellent teamwork skills.
- Enhanced customer satisfaction by providing prompt and attentive service to poolside guests.
- Maintained a clean and organized pool area for optimal guest comfort and safety.
Delivery Driver
IMO'S
06.2020 - 10.2021
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Navigated efficiently through various routes for timely food deliveries.
Education
Bachelor of Arts - Finance
Maryville University Online
Remote05-2027
Associate of Arts - Business Administration And Management
Saint Louis Community College
Kirkwood, MO12-2024
Skills
- Customer Service Expertise
- Simultaneous Task Management
- Collaborative Problem-Solving
- Proficient Time Management
Timeline
Restaurant Waiter
Texas Roadhouse
01.2025 - Current
Restaurant Waiter
Nubby's Telegraph
01.2024 - Current
Pool Server
Four Seasons Hotels and Resorts
06.2022 - 03.2023
Delivery Driver
IMO'S
06.2020 - 10.2021
Bachelor of Arts - Finance
Maryville University Online
Associate of Arts - Business Administration And Management
Saint Louis Community College
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