Summary
Overview
Work History
Skills
Work Availability
Languages
Interests
Timeline
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Brendan Ducie

Brendan Ducie

Sales
BALLINASLOE

Summary

Driven and results-focused sales professional with a proven track record at Eircom, enhancing customer satisfaction and expanding client base through expert outbound sales and appointment setting. Skilled in CRM proficiency and persuasion techniques, achieving up to 7 sales daily. Demonstrates exceptional objection handling and continuous improvement, contributing to significant performance growth.

Overview

2
2
years of professional experience

Work History

Outbound Agent

Eircom
01.2023 - Current
  • Contacted customers after sales process to drive ongoing customer satisfaction and resolve issues and complaints.
  • Made 35-55 calls per day resulting in client base growth by 3-7 sales a day.
  • Delivered scripted sales talks to customers reached via manual and automatic dialing systems.
  • Utilized sales techniques to build customer interest and close sales.
  • Provided information about available products and services, membership details, and purchase advantages.

Appointment Setter

Mint C.R.O.
10.2022 - 11.2022
  • Acted as first point of contact and set appointments for prospective clients.
  • Scheduled and confirmed appointments and meetings for senior management team.
  • Addressed client inquiries and updated database information.
  • Received in-bound calls and initiated out-bound daily calls to introduce customers to products and services offered.
  • Answered phone calls and answered questions from potential customers.

Cold Caller

Lux Sales Consulting
USA
11.2022 - 12.2022
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Organized and detail-oriented with a strong work ethic.
  • Passionate about learning and committed to continual improvement.
  • Excellent communication skills, both verbal and written.
  • Cultivated interpersonal skills by building positive relationships with others.

Skills

  • Appointment Setting
  • Goal-Oriented
  • Performance Tracking
  • Persuasion techniques
  • CRM proficiency
  • Objection handling
  • Closing Techniques
  • Upselling strategies
  • Continuous Improvement
  • Email Etiquette
  • Outbound Sales
  • Cold-calling

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Bilingual or Proficient (C2)

Interests

Reading (Personal Development)

Music (Listening to Multiple Genres)

Movies/TV Series (Needs a good Story)

Timeline

Outbound Agent

Eircom
01.2023 - Current

Cold Caller

Lux Sales Consulting
11.2022 - 12.2022

Appointment Setter

Mint C.R.O.
10.2022 - 11.2022

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