Brandon Sevilla Melendez
Dublin
Summary
Knowledgeable and dedicated customer service representative with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and support businesses on their goals.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
EyE Fiber Networks de Occidente SRL
12.2021 - 03.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Responded to customer requests for products, services, and company information.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Dispatch of materials.
- Organize work orders and receive payments.
Coffee Shop Assistant
Delicias Coffee
06.2021 - 12.2021
- Maintained regular and consistent attendance and punctuality.
- Management of coffee machines and other basic equipment.
- Cleaned counters, machines, utensils, and seating areas daily.
- Prepared salads, soups and sandwiches for customers.
Education
High School Diploma -
Liceo León Cortes Castro
Costa Rica, Alajuela, Grecia11.2021
Skills
- Active Listening
- Problem-solving
- Adaptability
- Emotional intelligence
- Clear communication skills
- Proactive
- Teamwork
About me and hobbies
Hi, I'm brandon Sevilla from Costa Rica, I'm 20 and I like to practice sports such as crossfit and soccer, I also like to go out with my friends to mountainous places, travel, enjoy nature, go to rivers, watch movies and listen to music.
Languages
Spanish
Native language
Spanish
Bilingual or Proficient (C2)
A1
English
Upper intermediate
B2
Timeline
Customer Service Representative
EyE Fiber Networks de Occidente SRL
12.2021 - 03.2023
Coffee Shop Assistant
Delicias Coffee
06.2021 - 12.2021
High School Diploma -
Liceo León Cortes Castro
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