Summary
Overview
Work History
Education
Skills
About me and hobbies
Languages
Timeline
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Brandon Sevilla Melendez

Dublin

Summary

Knowledgeable and dedicated customer service representative with extensive experience. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and support businesses on their goals.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

EyE Fiber Networks de Occidente SRL
2021.12 - 2023.03
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Responded to customer requests for products, services, and company information.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Dispatch of materials.
  • Organize work orders and receive payments.

Coffee Shop Assistant

Delicias Coffee
2021.06 - 2021.12
  • Maintained regular and consistent attendance and punctuality.
  • Management of coffee machines and other basic equipment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Prepared salads, soups and sandwiches for customers.

Education

High School Diploma -

Liceo León Cortes Castro
Costa Rica, Alajuela, Grecia
11.2021

Skills

  • Active Listening
  • Problem-solving
  • Adaptability
  • Emotional intelligence
  • Clear communication skills
  • Proactive
  • Teamwork

About me and hobbies

Hi, I'm brandon Sevilla from Costa Rica, I'm 20 and I like to practice sports such as crossfit and soccer, I also like to go out with my friends to mountainous places, travel, enjoy nature, go to rivers, watch movies and listen to music.

Timeline

Customer Service Representative

EyE Fiber Networks de Occidente SRL
2021.12 - 2023.03

Coffee Shop Assistant

Delicias Coffee
2021.06 - 2021.12

High School Diploma -

Liceo León Cortes Castro
Brandon Sevilla Melendez