BOZENA WRONA

Accomplished professional with expertise in multi-cultural team leadership, customer experience management, and strategic planning & execution. Proven track record in change management, cross-functional collaboration, and performance coaching & development. Adept at stakeholder management, multilingual communication, and process improvement & documentation. Skilled in data analysis, Salesforce administration, marketing communications, content creation, event planning, and community engagement. Strong communication skills including public speaking and team building. Committed to quality assurance and upselling to drive business success.

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Vice President of Public Relations, Toastmasters International (2022-2024)

• Led marketing and promotional initiatives to enhance club visibility and engagement
• Created compelling promotional and content emails to attract and retain members
• Designed and maintained an internal website for club communications and resources
• Organized and facilitated public speaking events, workshops, and networking sessions

Community Engagement & Leadership

• Actively engaged in a social group, leading various social clubs and charity events
• In charge of communications, including newsletters and social media outreach
• Developed and maintained internal websites to enhance member interactions and engagement
• Organized and managed fundraising and networking events to foster community connections