Borka Brankovic
Killarne,Co
Summary
Organised Accounts Administrator with knack for streamlining invoicing processes and improving cash flow. Known for fostering positive client relationships and reducing overdue accounts. Skilled in using accounting software to ensure timely and accurate financial reporting. Professional with strong understanding of payroll procedures, tax regulations and benefits administration. Highly organized, detail oriented and efficient at work. Successful at managing multiple priorities with a positive attitude.
Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
7
7
years of post-secondary education
Work History
Accounts receivable administrator
Independent Irish Health Foods LTD
Ballyvourney, County Cork
03.2024 - 03.2025
- Monitored accounts payables and receivables to proactively spot and handle problems.
- Compiled records for audits to facilitate smooth and complete reviews.
- Generated account statements outlining payments and balances.
- Kept up-to-date general ledger, balancing out transactions.
- Improved cash flow by increasing speed and efficiency in collecting aged debts.
- Coordinated with the sales team to correct any invoice discrepancies promptly.
- Implemented effective recovery strategies for overdue amounts owing from clients.
- Processed invoices for timely payments.
- Negotiated payment plans with customers, improving payment rates.
- Managed accounts receivable, improving cash flow.
- Handled accounts receivable and payable tasks; ensured smooth financial operations within the organisation.
- Provided sealed and checked lodgements and secure receipts to management.
- Performed reconciliation and preparation of bank accounts on weekly basis to identify and clear transactions.
- Managing customers complaints, reports, refunds and enquiries on daily basis.
Human resources and payroll specialist
Accounting Firm "Studio Solfo Elena"
Arzignano, Veneto, Italy
01.2023 - 03.2024
- Navigated employment law issues with thorough knowledge and application of legal guidelines.
- Counseled managers on candidate selection during recruitment drives, resulting in better hiring decisions,.
- Administered payroll accurately and punctually each month without fail,.
- Negotiated favourable terms during renewal periods of employee benefits contracts,.
- Coordinated internal communication to increase understanding and compliance with HR policies.
- Oversaw payroll verification and reconciliation processes to maintain accurate and timely execution.
- Compiled summaries of earnings, taxes, deductions, leave, disability and nontaxable wages annually for tax season preparation.
- Provided administrative support to accounting department.
- Promptly resolved payroll discrepancies, minimising disruptions for employees.
Payroll specialist
Accounting Firm "Studio Dr. Agostini"
Creazzo, Veneto, Italy
12.2019 - 01.2023
- Maintained confidentiality whilst processing sensitive employee information.
- Liaised effectively with finance teams, ensuring smooth functioning of the payroll process.
- Used payroll software to streamline processes for increased efficiency.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing.
- Calculated payroll deductions by accurately using payroll softwares and processed payroll to meet preset requirements.
- Collaborated with finance department to determine accurate payment of taxes and deductions.
- Provided customer service to employers regarding payroll inquiries and issues.
- Researched payroll errors and processed payments for federal and state taxes, social security, health insurance and pension contibutions.
- Provided expertise on employment laws to help employers to make more effective decisions.
- Provided expertise on employees injuries at work, with all necessary paperwork and calculations of taxes and deductions and subsequent audits from government.
Sales assistant
TIM Italia
Arzignano, Veneto, Italy
06.2017 - 10.2019
- Learnt about new products quickly, providing comprehensive guidance to customers.
- Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
- Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
- Offered personalised shopping advice to enhance customer experiences.
- Monitored trends in consumer behaviour with keen attention to detail.
- Ensured stock replenishment in a timely manner to maintain product availability.
- Built strong relationships with regular customers for repeat business.
- Managed till operations smoothly, reducing waiting time for customers.
- Utilised excellent communication skills to provide detailed product information.
- Conducted daily inventory checks to manage stock levels accurately.
- Improved customer service by efficiently handling queries and complaints.
- Handled high-pressure situations calmly, keeping store operation seamless during peak hours.
- Resolved customer complaints and process issues with proactive problem-solving skills.
- Updated product labelling and pricing to reflect discounts and offers.
- Assisted customers with product selection and sales, recommending items to increase transaction value.
- Completed purchases with cash, credit and debit payment methods, providing customer receipts for reference.
- Built lasting relationships with clients through customer service interactions.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Informed customers regarding promos and warranty services to increase sales.
Education
Higher National Diploma - Accounting and Finance
Economy Institute Silvio Ceccato
Italy 09.2015 - 07.2019
Secondary School Diploma - Natural Sciences - Math, chemistry and physics
Secondary School "Stevan Puzic"
Ruma, Serbia 09.2012 - 06.2015
Skills
- Familiarity with financial regulations
- Customer focus
- Ethical conduct
- Resilient under pressure
- Accounting software competence
- Spreadsheet competence
- Client relationship maintenance
- Employee discipline
- Daily payroll activities
- Payroll and HR administration
- Administration duties
- Sage
- Attention to details
- Multilingual
Languages
Serbian
Native
Italian
Fluent
English
Upper intermediate
Timeline
Accounts receivable administrator
Independent Irish Health Foods LTD
03.2024 - 03.2025
Human resources and payroll specialist
Accounting Firm "Studio Solfo Elena"
01.2023 - 03.2024
Payroll specialist
Accounting Firm "Studio Dr. Agostini"
12.2019 - 01.2023
Sales assistant
TIM Italia
06.2017 - 10.2019
Higher National Diploma - Accounting and Finance
Economy Institute Silvio Ceccato
09.2015 - 07.2019
Secondary School Diploma - Natural Sciences - Math, chemistry and physics
Secondary School "Stevan Puzic"
09.2012 - 06.2015
Similar Profiles
Adrian GheorghisoaraAdrian Gheorghisoara
Machine Operator at Irish Pride Fine FoodsMachine Operator at Irish Pride Fine Foods
Jesrrael HernandezJesrrael Hernandez
Independent Distributor at Mission Foods Independent DistributorIndependent Distributor at Mission Foods Independent Distributor
Jeanine AlexanderJeanine Alexander
Owner at An Irish Tale, LLC / DBA Red's Irish GoodbyeOwner at An Irish Tale, LLC / DBA Red's Irish Goodbye