Bonnie Logan

At my current job at Mugg Uggly, I've developed a strong connection with our regular customers, and I pride myself on fostering a warm and welcoming environment for them every day. One of my standout skills is my ability to build meaningful relationships with our regulars. Over time, I've come to know their preferences and routines, which helps me deliver a personalized experience that keeps them coming back. I make an effort to remember their usual orders, chat with them about their day, and always greet them with a smile.

In addition to customer service, I also focus on creating a consistent and positive atmosphere that enhances their morning routine. Whether it's offering a recommendation,or simply sharing a quick, friendly conversation, I aim to make each visit something to look forward to. This not only builds trust and loyalty with our customers, but it also contributes to a lively and welcoming vibe in the shop, which is something both customers and coworkers appreciate.

• I ensure smooth store operations, opening and closing procedures, and maintaining safety standards
• Working with my team during high-volume periods, keeping the workspace clean and organized while fostering a welcoming environment
• I provide beverages and food products, adhering to our presentation standards
• My focus is on delivering excellent customer service, building genuine connections, and anticipating the needs of both customers and the store

• As a supervisor, my role encompasses a diverse set of responsibilities and duties aimed at ensuring the smooth and efficient functioning of the business
• These include staff management, customer service, salon bookings, phone reception, voucher transactions, email management, sales and cash handling, shop maintenance, business organization, and hygiene and organization

• As a Junior Barber, my responsibilities encompassed client services, technical mastery, appointment management, client consultation, product expertise, sanitation and hygiene, team collaboration, and professional development

• As a Sales Assistant, my responsibilities included customer service, product knowledge, visual merchandising, sales and upselling, cash handling, team management, and store maintenance