Bohdana Chuba
Dublin
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail banking, parcel delivery service operations and inventory management. Dedicated, well organized, highly
communicative and detail-oriented.
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
- Proven Nail Technician and Supplier Manager with a track record of enhancing customer satisfaction and streamlining procurement processes at Sunny Sisters and Mir Manicure. Skilled in team collaboration and time management, demonstrated by successfully managing client appointments and negotiating with suppliers for cost savings. Adept at learning quickly and applying innovative solutions to increase efficiency and client loyalty.
Overview
13
13
years of professional experience
Work History
Nail Technician
Sunny Sisters
05.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Oversaw schedule to manage appointments of new and existing clients.
Supplier Manager
Mir Manicure
12.2020 - 02.2022
- Improved vendor payment processes by streamlining invoice approvals and reducing discrepancies in coordination with finance teams.
- Evaluated supplier proposals based on predefined criteria, ensuring the selection of best-fit partners for the organization''s needs.
- Optimized inventory levels by collaborating closely with suppliers on demand forecasting and planning initiatives.
- Negotiated favorable contract terms with suppliers, resulting in cost savings and improved service levels.
- Streamlined procurement procedures for increased efficiency and reduced lead times.
Picker Packer
Gala Farm
09.2012 - 11.2020
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Packaged and secured products into boxes for safe transportation.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Kept work areas neat, clean and free from debris.
- Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
Education
Magisters - Management
Kiev National University of Trade And Economics
Kiev Ukraine 06.2014
Skills
- Team work
- Customer services
- Time management
- Fast learner
Languages
English
Intermediate (B1)
Russian
Bilingual or Proficient (C2)
Ukraine
Bilingual or Proficient (C2)
Timeline
Nail Technician
Sunny Sisters
05.2024 - Current
Supplier Manager
Mir Manicure
12.2020 - 02.2022
Picker Packer
Gala Farm
09.2012 - 11.2020
Magisters - Management
Kiev National University of Trade And Economics
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