Blake Wheeler
ENGLEWOOD
Summary
Dynamic and reliable professional with extensive experience at Discount Tire, excelling in tire installation and customer service. Proven ability to enhance customer satisfaction through efficient service and effective multitasking. Skilled in safety procedures, and consistently delivering high-quality results in fast-paced environments. Committed to maintaining high standards and fostering positive customer relationships.
Overview
2
2
years of professional experience
Work History
Tire Technician
Discount Tire
10.2024 - Current
- Rotated, mounted and balanced tires on cars, trucks, and vans.
- Replaced and repaired tires using best practices for safe vehicle maintenance.
- Dismounted, mounted, and repaired tires according to manufacturer specifications.
- Improved customer satisfaction by providing timely and accurate tire services.
Concessions Attendant
Pirates Cove Water Park
05.2024 - 09.2024
- Enhanced customer satisfaction by efficiently handling concession stand transactions and providing exceptional service.
- Streamlined inventory control procedures, reducing waste and optimizing stock levels for smooth operations.
- Participated in routine maintenance tasks such as cleaning equipment, restocking supplies, and updating menu boards to keep the concession area presentable at all times.
- Handled food preparation tasks safely and adhering to health department guidelines, ensuring high-quality offerings for customers.
- Balanced multiple responsibilities during peak event hours, demonstrating effective time management skills in a fast-paced environment.
- Ensured compliance with food safety regulations through regular inspections and staff training, minimizing the risk of health code violations.
- Collaborated with team members to ensure seamless operations during high-traffic events, leading to increased sales performance.
Sales Associate
Champs Sports
12.2023 - 03.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about sizing, accessories, and merchandise care.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Concessions Worker
Pirates Cove Water Park
05.2023 - 09.2023
- Consistently provided friendly service to promote better customer engagement.
- Kept area, equipment and surroundings tidy and organized to comply with cleanliness standards.
- Enhanced customer satisfaction by providing efficient and friendly service at concession stands.
- Served drinks and snacks to patrons, maintaining professionalism, and supporting individual needs.
- Communicated with customers to prepare food items and drinks, complying with requests and preferences.
- Collaborated with team members to ensure smooth operations during high-traffic events.
- Handled cash transactions accurately, ensuring proper change was given and maintaining a balanced register.
- Demonstrated versatility by performing various roles within the concessions team as needed, such as cashier or food preparer.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Demonstrated knowledge of food safety and sanitation standards for compliance with regulations.
- Resolved customer complaints promptly, demonstrating empathy and commitment to their satisfaction.
- Maintained high standards of customer service in high-volume, fast-paced operations.
Education
High School Diploma -
Heritage High School
Littleton Colorado 05-2025
Skills
- Tire installation
- Tire mounting
- Tire balancing
- Wheel balancing
- Safety procedures
- Torque wrench operation
- Air compressor operation
- Vehicle lifting
- Machinery operation
- Mounting expertise
- Hand tools proficiency
- Reliability and punctuality
- Food safety
- Efficient multitasking
Timeline
Tire Technician
Discount Tire
10.2024 - Current
Concessions Attendant
Pirates Cove Water Park
05.2024 - 09.2024
Sales Associate
Champs Sports
12.2023 - 03.2024
Concessions Worker
Pirates Cove Water Park
05.2023 - 09.2023
High School Diploma -
Heritage High School
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