Blake Ryan
Kilcoole
Summary
Personable and dedicated Customer Service Representative with extensive experience in Engineering industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Flatley Engineering
Greenhills
2023.01 - Current
- Assisted customers with varying questions using product knowledge and service expertise.
- Assisted customers with product complaints, logging issues for investigation and providing replacements.
- Processed inbound customer calls, providing information on service or product upgrades
- Processed high-value payments with meticulous accuracy.
Education
Associate Degree in Business -
John Wood Community College
Quincy, Illinois, United States 2022-12
Skills
- Sales negotiating
- Customer service expert
- Problem solver
- Complaint handling
- Strong customer service orientation
- Invoicing and receipts
- Telephone skills
- Excel proficiency
Timeline
Customer Service Representative
Flatley Engineering
2023.01 - Current
Associate Degree in Business -
John Wood Community College
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