Summary
Overview
Work history
Education
Skills
Websites
Accomplishments
References
Timeline
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Billy Hughes

Carrigaline,Ireland

Summary

I recently graduated with First Class Honours in Business Information Systems from Munster Technological University (MTU) in Cork, and I possess a solid foundation in both IT and business. My hands-on experience as an IT Intern has equipped me with practical skills in hardware configuration, system troubleshooting, and database management etc, allowing me to successfully resolve IT challenges. Eager to start my professional journey, I am exploring graduate programs and other opportunities that will enhance my skills and allow me to make a meaningful impact.

Overview

3
3
years of professional experience
2025
2025
years of post-secondary education

Work history

Waiter/Bartender

Carrigaline Court Hotel
Carrigaline
06.2021 - Current
  • My responsibilities included taking orders for both food and drinks and ensuring their timely and accurate delivery to our valued guests
  • Delivered high-quality customer service in a fast-paced hospitality environment.

Busser

230 Fifth Rooftop Bar
Manhattan
06.2024 - 08.2024
  • Spent the 2024 summer on a J1 Visa embracing the American culture while dedicating time for personal development and growth.

IT INTERN

Fehily Timoney & Company
Cork
01.2023 - 09.2023
  • Assist with the setup, configuration, and maintenance of computer hardware, software, and other IT equipment
  • Resolved customer service issues related to IT systems in a timely manner
  • Updated database information on a regular basis using SQL queries and Excel VBA
  • Performed troubleshooting on various software applications and systems
  • Monitor system performance and ensure system security
  • Provided technical and operational support for entire organisation
  • Maintained inventory records of all hardware equipment and software licenses used by the organisation
  • Played a pivotal role in the development and modification of IT policies and procedures
  • Managed IT-related tasks during the onboarding and offboarding processes
  • Presented IT inductions and training to new employees.

Education

Bachelor of Business - Business Information Systems

Munster Technological University
Cork, Ireland
/2020 - 10.2024

Skills

  • IT Systems Installation & Configuration
  • Troubleshooting & Technical Support
  • Exceptional Customer Service
  • Effective Communication & Team Collaboration
  • Strong Analytical & Problem-Solving Skills
  • Strong Organisational & Time Management
  • C#, SQL, CSS & JavaScript
  • CRM & Document Management Systems Knowledge

Accomplishments

  • Cork Cup Winner 2018
  • Munster Junior League Champions 2022/23
  • Participated in Grant Thornton's 5k run

References

References available upon request.

Timeline

Busser

230 Fifth Rooftop Bar
06.2024 - 08.2024

IT INTERN

Fehily Timoney & Company
01.2023 - 09.2023

Waiter/Bartender

Carrigaline Court Hotel
06.2021 - Current

Bachelor of Business - Business Information Systems

Munster Technological University
/2020 - 10.2024

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Billy Hughes