Seeking a challenging position, in an organization of repute and to utilize my Education & Skills which would afford my professional growth and good reputation to the company.
Overview
9
9
years of professional experience
Work History
Administrative Assistant Manager
VIVA INTERIORS PVT. LTD
08.2024 - Current
Office Management: Oversee the daily operations of the office, ensuring a smooth workflow, organizing office supplies, and maintaining office equipment.
Scheduling & Calendar Management: Manage executive or department calendars, schedule meetings, appointments, and travel arrangements. Ensure all deadlines and events are organized efficiently.
Correspondence: Handle incoming and outgoing communications (emails, phone calls, etc.), ensuring prompt responses and directing queries to the relevant departments.
Document Preparation: Draft, format, and proofread reports, presentations, memos, and other business documents, ensuring accuracy and consistency in content.
Record Keeping & Filing: Maintain both digital and physical filing systems, ensuring that important documents are easily accessible and well-organized.
Client & Vendor Liaison: Serve as a point of contact for clients, vendors, and internal teams, assisting in maintaining good relationships and ensuring smooth operations.
Data Entry & Reporting: Input and maintain accurate data in internal systems, generate regular reports, and provide analysis as needed by management.
Expense Management: Assist with budgeting, tracking office expenses, processing invoices, and ensuring timely payments for office-related services.
Event Coordination: Plan and organize company events, meetings, and conferences, handling logistics such as venue booking, catering, and attendee coordination.
Team Support: Provide administrative support to various departments, assisting with special projects and contributing to team efforts.
Confidentiality & Compliance: Handle sensitive information with confidentiality and ensure compliance with company policies and procedures.
Travel Arrangements: Plan and book travel itineraries for employees, including flights, hotels, transportation, and other travel-related services, ensuring cost-effectiveness and convenience.
Vendor Coordination: Liaise with travel agencies, airlines, hotels, and car rental companies to negotiate rates, secure bookings, and ensure all arrangements meet company policies.
Expense Management: Assist in managing and tracking travel expenses, ensuring that all receipts and invoices are collected, processed, and submitted for reimbursement.
Travel Policy Compliance: Ensure all travel bookings comply with company travel policies, and provide advice on the best travel practices for cost savings and efficiency.
Travel Documentation: Ensure that all necessary documentation, such as visas, travel insurance, and itinerary confirmations, are provided to employees in advance of their trips.
Emergency Support: Provide support for any last-minute travel changes or emergencies, such as rebooking flights or hotel rooms in case of cancellations or delays.
Travel Reporting: Generate regular reports on travel expenditures, and analyze travel trends to optimize travel policies and cost management.
Customer Service: Offer guidance and support to employees regarding travel options, requirements, and itineraries. Provide exceptional service to ensure a smooth travel experience.
Event Coordination: Coordinate travel for corporate events, conferences, or group bookings, handling logistics such as accommodations, transportation, and schedules.
Travel Records Management: Maintain accurate travel records and reports for auditing purposes and to track company travel expenditures over time.
Senior Coordinator
Amarican Airlines
01.2024 - 06.2024
Cargo Management: Efficiently manage the receipt, storage, and dispatch of goods in the warehouse, ensuring that cargo is handled in accordance with company policies and industry standards.
Coordination & Scheduling: Plan and coordinate the movement of cargo within the warehouse, ensuring timely deliveries and stock organization.
Inventory Control: Conduct regular stock checks and update inventory records to ensure accurate stock levels and prevent discrepancies.
Documentation & Reporting: Prepare and verify shipping documents, including bills of lading, packing lists, and other paperwork required for transportation and import/export compliance.
Customer Service: Liaise with clients, vendors, and internal departments to resolve any issues related to shipments or warehouse operations.
Safety Compliance: Ensure the warehouse and cargo handling procedures meet safety standards and regulations.
Team Collaboration: Work closely with warehouse staff, supervisors, and management to maintain smooth operations and resolve any operational bottlenecks.
Shipment Tracking: Monitor cargo shipments from origin to destination, providing regular updates and tracking information to clients.
Problem Resolution: Handle any shipping or warehouse-related issues promptly and efficiently, minimizing delays and ensuring customer satisfaction.
Passenger Check-in & Boarding: Assist passengers with the check-in process, verify boarding passes, and ensure timely and orderly boarding of flights.
Customer Assistance: Provide excellent customer service to passengers, answering questions, offering assistance with luggage, and handling special requests for passengers with disabilities or additional needs.
Gate Management: Ensure that boarding gates are properly managed, keep passengers informed of boarding time, delays, or gate changes, and assist in crowd control.
Announcement Duties: Make timely and clear announcements over the public address system regarding flight updates, delays, boarding procedures, and gate information.
Document Verification: Ensure that all passengers have valid boarding passes and identification, and verify travel documents for international flights.
Senior CSA
AIR INDIA SATS
04.2016 - 11.2023
Airline Operations, Emirates, Air India
First and Business-class passenger handling
Team management to achieve targets
Security Coordination for the Station
Coordinating with quality audits
Visa check coordination for airline
Effectively communicate the daily operations performance and statistics
Maintaining a high level of customer service
Identify any use of new technology
Handling Passengers in critical Situations, during Flight Cancellations, delays, and other situations
Maintaining Public Relations
Motivating colleagues and team and creating an enthusiastic atmosphere
Monitoring the daily ramp and operations like, Emails, and Cargo
Boarding gates handling and Time Flight departures
Rostering for shifts
Handling VIP CIP passengers
AOG flight handling and SERP mock drill
Received a Certificate of Excellence in recognition of outstanding passenger Handling
Role model and dedicated service in the year of 2018
Got an appreciation certificate in 2018 from Emirates ASM
Education
Diploma - Airport ground handling
Dream Fly Aviation
Bachelors of Computers -
Avanthi Degree college
Intermediate -
Kakathiya Jnr Collage
S.S.C -
Board of Secondary Bhargavi Vidhyanikethan
Skills
First and Business-class passenger handling
Team management
Security Coordination
Coordinating with quality audits
Visa check coordination
Communication
Customer service
Technology identification
Crisis management
Public Relations
Motivating colleagues
Monitoring operations
Boarding gates handling
Rostering
Handling VIP passengers
AOG flight handling
SERP mock drill
Accomplishments
Received a Certificate of Excellence in recognition of outstanding passenger Handling
Role model and dedicated service in the year of 2018
Got an appreciation certificate in 2018 from Emirates ASM
Languages
Telugu
Hindi
English
Personal Information
Date of Birth: 05/25/94
Gender: Male
Nationality: INDIAN
Marital Status: Married
Personal Qualifications
Diploma in Airport ground handling, Dream Fly Aviation
Bachelors of Computers (B.Com), Avanthi Degree college, Bharkathpura
Intermediate, Kakathiya Jnr Collage, Nizamabad
S.S.C, Board of Secondary Bhargavi Vidhyanikethan, Ankapur