Bharath Shivadas Kotian
Summary
Dedicated and reliable individual looking for a Retail Assistant
position. Eager to bring strong customer service skills, a positive attitude, and a commitment to maintaining an organized and welcoming store environment.
Overview
6
6
years of professional experience
Work History
Officer Scale I
Karnataka Bank Ltd
Bengaluru, India
01.2020 - 08.2024
- Provided impeccable customer service to consistently exceed client expectations and facilitate lasting relationships.
- Handled sensitive information with discretion and professionalism.
- Addressed customer queries, resulting in enhanced customer confidence.
- Managed and processed various banking transactions, ensuring accuracy and compliance
- Provided impeccable customer service to consistently exceed client expectations and facilitate lasting relationships.
Store Assistant
Big Bazaar (Now Reliance store)
Udupi, India
08.2018 - 12.2019
- Demonstrated excellent customer service skills by providing friendly and helpful assistance to customers, resulting in high customer satisfaction ratings
- Proven ability to multitask and prioritize tasks in a fast-paced retail environment, ensuring timely completion of all responsibilities
- Consistently maintained a clean and organized store, contributing to a positive and welcoming shopping experience for customers
- Balanced till at end of day, maintaining accurate records.
Education
Masters of science - Data Science and Analytics
Maynooth University
Ireland 09.2024 -
Bachelor of Science - Computer Science
Mahatma Gandhi Memorial College
Udupi 06.2016 - 05.2019
Skills
- Friendly and approachable
- Ability to work collaboratively in a fast-paced environment
- Efficiently manages time to meet deadlines
- Experience with handling cash and operating cash registers
- Quick learner
- Customer relationship Management
Timeline
Masters of science - Data Science and Analytics
Maynooth University
09.2024 -
Officer Scale I
Karnataka Bank Ltd
01.2020 - 08.2024
Store Assistant
Big Bazaar (Now Reliance store)
08.2018 - 12.2019
Bachelor of Science - Computer Science
Mahatma Gandhi Memorial College
06.2016 - 05.2019
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