Bhanupriya Ananda Murthy
Calgary
Summary
Results-driven quality assurance professional with over 13 years of experience ensuring product integrity and compliance. Skilled in fostering team collaboration and adapting to changing needs. Known for executing testing protocols and maintaining rigorous quality standards. Technically sound in telecom and retail domains, with hands-on experience in SaaS and subscription models, ServiceNow platform, ServiceNow Agent workspace, CSM, and ServiceNow Agent Mobile Testing. Proven track record as a QA and UAT lead, successfully managing and coordinating between multiple teams. Experienced in integrating testing environments and possessing specialized knowledge in system testing and software testing life cycle. Capable of independently handling operations and proficient in planning, developing, and executing test plans and test procedures while coordinating the collection of test results. Familiar with API scripting and execution using Apache JMeter. Skilled in various testing methodologies including functional testing, system testing, UI testing, smoke testing, end-to-end testing, regression testing, and performance testing.
Overview
13
13
years of professional experience
Work History
QA and UAT Lead
VMWare Canada
05.2022 - 01.2024
- Lead and manage QA and Business testing team across different product lines such as Subscription and commerce platform, customer experience, Finance Operations, Route to Market, Data products and ensure testing is completed successfully meeting the Business requirements
- Understand the Business requirements and capability to process test strategy
- Enable all business teams to understand the testing scope, approach, testing process, tools etc
- Focus on planning, coordinating, executing, and supporting cross functional teams to complete the execution
- Collaborate with Product Managers, Product Owners, Dev team during execution
- Understanding the capability and functionality, hands on experience on E2E systems to enable Business for effective testing
Software Tester
Shaw Cable
09.2021 - 05.2022
- Performed Functional and Regression Testing on Service Now Platform, CSM, Agent workspace and Agent Mobile Testing
- Collaborate with business analysts and developers to develop test cases based on application
- Test execution and Defect tracking is done on Service Now Test Management
- Performed UAT along with Field Technicians for the requirement Sign off
- All projects are executed under Agile methodology
- Involved in Production Deployment testing during the Production release
- Created and Executed Regression Test cases for every Release
- Currently working on 'ROME' version of Service Now
QA Technician
Katalyst Data Management
10.2018 - 04.2021
- Testing of Seismic and well data managed in iGlass application
- Performed both manual and automated testing of application builds
- Collaborate with business analysts and developers to develop test cases
- Submit and track defects in JIRA for resolution by software developers and DBA's
- Provided application support to both internal and external end users over phone and email
- Performed Web services testing using Ready API and SOAP UI tool
- Have basic hands-on experience on Selenium
- Data testing on Cloud using Microsoft AZURE
- Executed data driven testing using Ready API
Performance Test Analyst
Infosys Limited
05.2016 - 02.2018
- Nonfunctional requirements gathering like Peak hour volume, analysis, and Test Plan
- Workload model (WLM) creation to replicate Production environment pattern
- Developed and validated Load runner scripts using Web Http/html protocol
- Executed average load, peak load, ramp up tests, Stress test and endurance tests in HP ALM (Performance center) to simulate various load pattern as per the requirement
- Performance Monitoring of CPU, Memory Utilization, Disk Space Utilization, and I/O Stats
- PerfMon metrics and INTEL Specific NEW RELIC tool
- Test Results analysis, Issues troubleshooting and performance improvement recommendations
- Technical Analysis and guidance to the team wherever necessary
- Tracking of performance defects in HP ALM and regular status reporting to stakeholders
Senior Software Test Engineer
Wipro Technologies
10.2013 - 02.2016
- Objective of the test the Ericsson product ENIQ which includes gathering and storing statistical information for determining Telecommunication network performance
- SAP BI report performance testing to validate the performance of the network
- Analyzing the new business requirements for every ENIQ release and determining the features those will have performance impact
- Take part in Implementation proposal review meetings
- Getting the characteristics requirements and preparing the Test Environment document for every ENIQ release
- Preparing deployment plan for each release based on the requirements
- Writing the test scenarios for each release and helping the team for writing the detailed test cases
- End to End implementation of the new features in System test environment
- Work as a trouble shooter for resolving the complex issues
- Defect tracking and management using JIRA
- Involved in Citrix Sever - Client Installation for SAP BI report testing
- Working as an onsite coordinator for coordinating onsite and offshore activities
- Preparing the system test load of deployments based on the customers load distribution
- Analyzing the performance testing impacts and writing test scope and coverage for new infrastructure introduction like 10 GB, VNX2, new HP racks in ENIQ
- Analyzing and writing the test scope and coverage for new 3pp introduction like BI 4.1
- Have been involved in initial install of ENIQ, configuring VNX (raid group, Lun configurations), SFS, and Jumpstarting HP blades, Connecting Node Simulator to ENIQ and generating heavy load and performance monitoring
Project Engineer
Alcatel Lucent
08.2011 - 04.2012
- The AWS is the premiere element manager designed to deliver a complete management solution for ETSI-based broadband access platforms
- AWS enables remote support of network elements, including provisioning, software downloads, database backup and restore, fault management and disaster recovery
- Responsible for AWS installation and AWS to AXS migration
- I was also involved in AMS testing
- Involved in 5520 AMS 9.0.10, 9.0.3 and 9.1 ASAM Plug Testing
- Executed the feature test case as well as GUI test cases, Sanity and validation test case execution for support of ASAM 5.1.80, 5.1.60 & 5.1.90 plugin in AXS
- Reporting the defects in JIRA for Defect tracking and defect Verification
- Involved in environment Setup of Solaris like GENT, SANT, GELT and FENT network elements at the LAB
Education
Bachelor's degree - Electrical and Electronics Engineering
Global Academy of Technology
07-2010
Skills
- Team Leading ability
- Scheduling and planning
- Test case design
- Quality processes
- Continuous improvement initiatives
- User acceptance testing
- Quality assurance expertise
- Training and mentoring
- Agile methodology
- Team collaboration and leadership
- Manual and automated testing
- Selenium webdriver
- Cross-platform testing
Awards
- FIMC (Awarded by Wipro) for extended efforts in System testing with Ericsson Product ENIQ.
- Customer appreciation for in time completion of work and for the Knowledge transfer task and onsite coordinator which was successfully completed in Ericsson onsite location.
- CAP award received for Report and Bug scrub analysis.
- Received Award for Best Performer with good technical hands-on knowledge.
Tools And Technologies
- UNIX,Windows, Solaris, Linux
- ENIQ technology packages, System test based on LTE and WCDMA
- Subscription Model, Service Now, Ericsson specific tools, ENIQ Adaptive Query base
- Business Objects
- DB visualizer, Sybase SQL, Oracle SQL
- SOAPUI
- Ready API
- Eggplant
- Defect Management Tool JIRA
- ServiceNow
- Selenium Webdriver
- HP Load runner, HP ALM Performance Centre
Timeline
QA and UAT Lead
VMWare Canada
05.2022 - 01.2024
Software Tester
Shaw Cable
09.2021 - 05.2022
QA Technician
Katalyst Data Management
10.2018 - 04.2021
Performance Test Analyst
Infosys Limited
05.2016 - 02.2018
Senior Software Test Engineer
Wipro Technologies
10.2013 - 02.2016
Project Engineer
Alcatel Lucent
08.2011 - 04.2012
Bachelor's degree - Electrical and Electronics Engineering
Global Academy of Technology
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