Betson T Mathew
Cashel,Ireland
Summary
Eager Production Operator looking for challenging position in respected organisation that values excellent mechanical skills. Outstanding hand-eye coordination and understanding of teamwork that goes into efficient assembly line operations.
Overview
20
20
years of professional experience
6026
6026
years of post-secondary education
Work history
Catering Assistant
Lyons( Atview Enterprises Limited )
Clonmel, Tipperary
2023.10 - Current
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Provided excellent customer service, ensuring guest satisfaction.
- Ensured freshness of ingredients by properly storing them according to food hygiene standards.
- Implemented hygiene protocols throughout daily duties ensuring safe food handling.
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Assisted in training new staff members, fostering a supportive work environment.
- Measured, weighed and mixed ingredients following recipe formulae and procedures.
- Monitored and recorded fridge and freezer temperatures to safely preserve stock.
- Followed good operating practices, safety standards and equipment maintenance protocols to minimise downtime.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
- Ensuring that all reasonable care is taken for the health and safety of yourself and others in the kitchen area.
- Ensure compliance with HACCP regulations
Production Operator
Glenpatrick Spring Water
Clonmel, County Tipperary
2024.07 - 2026.10
- Improved overall productivity with regular equipment checks and calibrations.
- Assisted in inventory management, ensuring adequate stock levels at all times.
- Performed troubleshooting tasks on malfunctioning equipment; restored normal operations swiftly without compromising on safety protocols.
- Helped maintain safety standards for reduced workplace accidents.
- Met production deadlines for increased customer satisfaction.
- Tracked daily output data, providing valuable insights into production trends and patterns.
- Handled high-volume production orders whilst maintaining consistent quality control measures.
- Coordinated with other departments for seamless end-to-end production processes.
- Consistently followed company safety regulations, maintaining secure, low-risk working environments.
Catering Assistant
Atview Enterprises Limited
Clonmel, County Tipperary
2021.04 - 2023.05
- Managed inventory of catering supplies, reducing waste through efficient usage and ordering practices.
- Conducted routine checks on cooking equipment for timely maintenance or replacement if necessary.
- Assisted in training new staff members, fostering a supportive work environment.
- Maintained cleanliness of kitchen area to ensure health and safety regulations were met.
- Mastered skills across various kitchen roles, providing support in alternative positions during staff absences.
- Followed checklists to keep kitchen areas clean, stocked and sanitised.
Process Executive CSR
Eishtech (Infosys BPM Limited)
Clonmel, Tipperary
2020.11 - 2021.05
- Set up appointments for customers and entered work tickets to obtain needed services for clients.
- Actioned customer feedback to enhance contact centre service provisions.
- Asked probing questions of clients to understand needs and identify actionable requirements.
- Reduced customer wait times by adhering to call target timeframes.
- Logged customer communications for complete service records.
- Maintained up-to-date client records in database systems.
- Followed up customer queries to check provided solutions met expectations.
- Managed 70+ daily calls, taking orders and escalated cancellations.
Sr.Store Keeper ( Role-Store Incharge)
Hebron Properties
Kochi, Kerala
2019.02 - 2020.07
- General Control over all activities in Store Department
- Ensure Safe Keeping both as to Quality and Quantity of material.
- Maintain Proper Record
- Initiate purchase requisitions for the replacement of stock of all regular stores items whenever the stock level of any item of store approaches the minimum limit fixed in respect thereof.
- Initiate action for stoppage of further purchasing when the stock level approaches the maximum limit.
- To check and receive purchased materials forwarded by the receiving department and to arrange for the storage in appropriate places.
- To issue materials only in required quantities against authorised requisition notes/material lists.
- To check the book balances, with the actual physical stock at frequent intervals by way of internal control over wrong issues, pilferage, etc.
Sr.Store Keeper ( Role-Store Incharge)
DoFreeze LLC.
Jabel Ali, Dubai United Arab Emirates
2014.10 - 2018.12
- Receives all incoming shipments; verifies and inspects for conformity to appropriate purchase orders. Notifies and/or delivers received items to addressee
- Goods Receipt Note (GRN) Preparation and communication with Finance / Purchase
- Issue Ledger management and control at site
- Inspects incoming Raw materials for damage, or defects; reports any discrepancies or damage in materials received; notifies the proper person
- Responsible for making the inventory report regularly
- Responsible for making the inventory expired item report regularly
- Responsible for making the inventory expired things charge back to return to Company regularly
- Making L P O, Purchasing, Goods entry, Ordering Food &Beverage and local cash purchasing.
- Priority focus is to support the production team
- Material metrics based purchasing for production
- Distribution segmentation for the manufacturing unit
- In-Charge of Purchase & Stock department for availability
IT Analyst
DoFreeze LLC.
Jabel Ali, Dubai United Arab Emirates
2013.04 - 2014.09
- Worked as IT Analyst for Software & Sales Support
- Segment of work depends on Priority basis with updations
- Software & IT equipment management
- Deliver the best support for the internal & external team
- Troubleshot complex networking issues promptly which reduced downtimes.
- Implemented security measures to protect sensitive information.
- Resolved technical issues swiftly, enhancing user satisfaction.
Process Executive
Infosys BPO Pvt. Ltd.
Bangalore, Karnataka India
2011.04 - 2012.10
- Worked as Process Executive for HR & Finance Support
- Quality test for different resume’s according to given metrics
- To deliver the best resume output & being a team player
- To extract the finance related metrics from internal tool platform
- Successfully delivered on tasks within tight deadlines.
- Completed customer orders with speed and accuracy.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
Graphical Designer
Vilombaram Graphics Pvt. Ltd.
Chengannur, Kerala
2007.03 - 2009.03
- Marketing field
- Brochure & basic print support design activities
- Worked based on client requirement
- Work closely with creative team & to brainstorm the best visuals
Education
SSLC - High School
Ebenezer English Medium School
Kerala03.2005
2nd PUC - Higher Studies
Institute of Human Resource Development (IHRD)
Kerala03.2008
Bachelor of Computer Application - BCA
C M J University
Bangalore05.2012
Skills
- Computer Skills : C, C, JAVA, DBMS, Visual Basic, Unix, MS Office
- Customer satisfaction focus
- Food safety standards compliance
- Workflow scheduling
- Inventory control management
- Packaging operations
Skills/Information
Languages : English, Malayalam, Hindi, Tamil
Skills/Information
- Father Name : Thomas T Mathew
- Mother Name : Jolly Thomas
- Date of Birth : 9th January 1990
- Gender : Male
- Nationality : Indian
- Marital Status : Married
- Current Visa Status : 1G (Work Permit) Applied for Stamp 4
- Driving Licence : Full Licence
Projects
Project(Hostel Management), Windows Application based platform For Data Base management, Platform deals with various hostel records like; room status, attendance, timing, visitor details, bed availability etc., Windows OS was supported with; Front end – Visual Basic 6.0 & Back end supported with SQL server 2008
Declaration
I hereby declare above said information is true to the best of my knowledge. Place: Ireland [Betson T Mathew]
Timeline
Production Operator
Glenpatrick Spring Water
2024.07 - 2026.10
Catering Assistant
Lyons( Atview Enterprises Limited )
2023.10 - Current
Catering Assistant
Atview Enterprises Limited
2021.04 - 2023.05
Process Executive CSR
Eishtech (Infosys BPM Limited)
2020.11 - 2021.05
Sr.Store Keeper ( Role-Store Incharge)
Hebron Properties
2019.02 - 2020.07
Sr.Store Keeper ( Role-Store Incharge)
DoFreeze LLC.
2014.10 - 2018.12
IT Analyst
DoFreeze LLC.
2013.04 - 2014.09
Process Executive
Infosys BPO Pvt. Ltd.
2011.04 - 2012.10
Graphical Designer
Vilombaram Graphics Pvt. Ltd.
2007.03 - 2009.03
SSLC - High School
Ebenezer English Medium School
2nd PUC - Higher Studies
Institute of Human Resource Development (IHRD)
Bachelor of Computer Application - BCA
C M J University