Beth Norris

• Used a variety of power tools, demonstrating versatility and adaptability on the job site.
• Worked under harsh weather conditions with dedication and resilience.
• Followed instructions from supervisors for desired project outcomes and adhered to safety regulations.
• Managed day-to-day labour duties including heavy lifting, measuring, cutting and site maintenance.

• Contributed to the holistic care needs of clients, ensuring their independence and autonomy were prompted at all times.
• I managed my time appropriately, driving to clients’ homes throughout the day.
• I reported any changes in clients’ wellbeing to their family, HSE officials and head office where appropriate.

• Help my mother care for my elderly grandfather who suffered from dementia, sight loss and mobility issues.
• Assisted with feeding, washing, transferring, etc.

• Take and serve drink orders.
• Stock the bar with beer, wine, spirits and supplies such as ice, glassware, straws etc.
• Ensure the bar area and floor is clean and tidy at all times.
• Make high quality coffees as per the customers specifications.
• Interacted with customers in a friendly and professional manner and ensured they were satisfied at all times.

• Received training in bar work, food and drink preparation, customer service, housekeeping and laundry services.

Bar & Restaurant:

• Greet and seat guests, take orders and answer any questions regarding the menu, making recommendations upon request.
• Ensure customer satisfaction and take action to correct any issues.
• Set up function rooms and lay tables ready for events such as Weddings, Communions etc.

Housekeeping:

• Clean rooms thoroughly and ensure they were ready for incoming guests.
• Dust, hoover, make beds, polish, clean windows and restock toiletries.
• Assist in laundry room when necessary.

• Operate tills, processing cash and credit card transactions efficiently.
• Assist customers in the selection and purchasing of items.
• Ensure that the shop counter was always manned.
• Follow policies and procedures relating to stock and cash handling.
• Handle customer complaints in a professional and diplomatic manner.
• Keep the shop floor clean and tidy at all times.
• Prepare food according to HACCP safety standards on the deli.