Bernadette Caulfield
Dublin
Summary
Industrious professional with experience in pharmacies. Leverages skills to support efficient and compliant pharmacy operations. Delivers meticulous formulation, courteous patient support, and exceptional inventory management.
Flexible professional offering extensive history of excellent customer service and precise prescription formulation. Versed in relevant regulations with dedication to ethical practices.
Overview
10
10
years of professional experience
Work History
Dispensary Technician
Boots
Dublin
07.2022 - Current
- Monitored prescription refill requests and communicated with patients regarding their status.
- Computed charges for medication or equipment dispensed to hospital patients and entered data into computer.
- Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
- Processed orders, returns, exchanges and refunds promptly.
- Monitored stock levels within the department ensuring adequate supplies were available for sale.
OTC Healthcare
Boots
Dublin
03.2018 - 07.2022
- Exceeded customer satisfaction by finding creative solutions to problems.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Customer Assistant
Boots
Dublin
11.2014 - 03.2018
- Computed purchases and received and processed cash or credit payment.
- Performed opening and closing procedures according to company protocol.
- Prepared merchandise for purchase or rental.
Education
DE La Salle Secondary School
DublinFAS Further Education
DublinSome College (No Degree) - Fetac Level 5 Computers, Childcare.
Fetac Levels
DublinSkills
- Prescription management
- Medication preparation
- Inventory control
- Data entry
- Customer support
- Sales processing
- Problem resolution
- Team collaboration
- Product knowledge
- Time management
- Attention to detail
Timeline
Dispensary Technician
Boots
07.2022 - Current
OTC Healthcare
Boots
03.2018 - 07.2022
Customer Assistant
Boots
11.2014 - 03.2018
DE La Salle Secondary School
FAS Further Education
Some College (No Degree) - Fetac Level 5 Computers, Childcare.
Fetac Levels