Benedicta Falola

• Utilize Trauma informed care and de-escalation techniques to manage challenging behavior: performed regular risk assessments to ensure a safe environment for clients and staff.
• Maintain meticulous digital records on the PASS ,ensuring all data was accurate, up to date ,and GDPR compliant.
• Successfully managed complex clinical pathways by referring service users to Step Up Step Down (SUSD) units and residential detox programes. Collaborated with HSE inclusion health teams to ensure seamless transitions for clients with acute medical and addiction needs..
• Liaise with a range of service providers in the voluntary and public sectors (e. g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
• Utilize a Harm Reduction framework to support clients struggling with active addiction, including overdose prevention and stabilization strategies.
• Support Key workers with developing Holistic Needs Assessment (HNA) to develop and review goals directly contributing to increase in client readiness for independent living and long term accommodation.

• Document detailed incident reports and risk assessments, identifying triggers and implementing proactive intervention strategies.
• Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
• Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.

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• Engaged in social and recreational activities as per individual client care plans
• All times within best practice to maintain a safe and healthy environment, adhering to Infection Control standards
• Encouraged service user engagement in community activities and escort and participate in such activities thus promoting a socially inclusive model of living
• Maintained cleanliness, tidiness and hygiene to the set standards of the service
• Worked at all times within best practice to maintain a safe and healthy environment, adhering to Infection Control standards. This includes furniture, therapeutic equipment and soft play equipment
• Assisted in promoting self-development, independence and the individuality of each client
• Supported to create a homelike environment for Service users with an intellectual disability, placing an emphasis on their social education and development within the guidelines formulated by the Social Care Leader

• Supervised and assisted as necessary to ensure resident retains optimum mobility
• Contributed to the movement and treatment of residents to maximize their physical comfort
• Assisted residents to access and use toilet facilities participating in individual continence promotion programs
• Worked closely with the activity coordinator/social care leader of the Residential home and ensure engagement of the residents at arranged activities where possible and suitable
• Reported to line manager of any safeguarding concerns
• Maintained a high level of communication between resident’s family and staff developing good relationships

• Built strong and trusting relationships with service users by providing continuous support and delivering holistic care
• Answered call lights promptly and responded to patient requests in a timely manner
• Supported daily living activities. ambulating and turning over and positioning patients
• Assisted with mobility exercises for immobile patients under the direction of physical therapist or nurse
• Participated in educational opportunities related to health care assistant duties
• Monitored service users' health behavioral and physical changes
• Collected and emptied patient bedpans on frequent basis
• Provided physical support to assist patients with bathing dressing and toileting
• Interacted positively with family members of patients while delivering compassionate care