Ben Nolan
Kilkenny,Ireland
Summary
Dynamic and resourceful professional with extensive expertise in branch operations, staff management, and sales leadership. Demonstrates exceptional teamwork, communication, and leadership skills, fostering collaboration across cross-functional teams to achieve strategic objectives. Proven track record in enhancing operational efficiency through streamlined processes and effective inventory management. Adept at developing training programmes to elevate service quality and improve team morale. Committed to delivering outstanding customer service while handling challenging situations with composure. Career goal: To leverage skills in a senior leadership role that drives organisational success and innovation.
Overview
19
19
years of professional experience
Work history
Business Development Manager
Tecron
Leinster
2026.03 - 2026.07
- Develop and execute business growth strategies across commercial and industrial flat roofing markets.
- Identify pursue and secure new business opportunities with main contractors and property developers.
- Establish and maintain strong client relationships to drive repeat business and renewals.
- Generate a consistent pipeline of qualified leads through networking and referrals.
- Work closely with estimating and technical teams on specifications and pricing.
- Conduct site visits and deliver technical consultations for tailored roofing solutions.
- Increase annual turnover by converting refurbishment, maintenance, and new-build opportunities.
- Demonstrate in-depth knowledge of flat roofing systems and green roof installations.
- Analyse market trends and competitor activity to spot emerging roofing opportunities.
- Produce sales forecasts, pipeline reports, and performance metrics for senior management.
Regional Branch Manager
Wurth Ireland
South/Southwest Ireland
2024.11 - 2026.02
- Led regional teams to enhance operational efficiency and improve service delivery.
- Developed and implemented strategic plans to drive branch growth and customer satisfaction.
- Conducted regular performance assessments to identify areas for improvement and implement corrective measures.
- Implemented new training programmes for improved staff performance.
- Reviewed and analysed sales data to identify growth opportunities.
- Organised local marketing activities, boosting brand visibility.
- Maintained inventory levels to meet customer demand without excess stockholding.
- Oversaw recruitment process, ensuring selection of competent staff members.
Shop Sales and Support Executive
Wurth Ireland
Kilkenny, Ireland
2024.09 - 2024.11
- Responsibility for the trade outlets under my remit for supervision and cover
- Relationship building / Management Skills
- Ensure cash & credit card handling & banking records are strictly maintained in all stores
- Ensure stock control and replenishment activities are accurate and correct in all stores
- Order processing regulations adhered to
- Opening and closing of Store
- Stock take, Stock control and stock replacement following daily deliveries
- Cash and Credit Card handling and banking
- Order processing and up selling
- Handling phone enquiries
- Open day preparation and product demonstration
- Building relationships with Customers and opening new accounts
- Utilised exceptional customer service skills to create welcoming atmosphere for customers
- Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor
- 1 year and 10 months
- Optimised operational efficiency by implementing strategic business processes.
- Identified growth opportunities, leading to business expansion.
Trade Store Sales Representative
Wurth Ireland
Kilkenny, Ireland
2022.11 - 2024.09
- Expanded client base through targeted outreach initiatives.
- Collaborated with marketing department for effective promotional campaigns.
- Participated in team-building activities, promoting a harmonious work environment.
- Coordinated with logistics team for timely product deliveries, ensuring customer satisfaction.
- Identified potential leads, resulting in improved sales performance.
- Tailored pitches according to individual consumer preferences to increase conversion rates.
- Developed comprehensive knowledge of product offerings to facilitate customer decisions.
- Strengthened brand reputation with impeccable professionalism and integrity.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Maintained thorough records of all sales activities to ensure transparency.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Streamlined order processing system for faster delivery times.
- Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor.
- Open day preparation and product demonstration.
- Stock take, Stock control and stock replacement.
Product Builder
Boston Scientific
Clonmel
2019.04 - 2022.11
- Perform assembly of medical devices as assigned
- Communicate with team members to problem solve and resolve issues
- Understand and follow all BSC procedures required to assemble product to specification
- Performed thorough product quality checks throughout manufacturing, verifying compliance with safety and company standards
General Operative
D-Tech Electrical
Kilkenny
2017.07 - 2019.04
- All aspects of electrical work including, containment, wiring and first and second fixing
- Day to day upkeep of the work space and tools
Warehouse Assistant
PRL Group
Kilkenny
2015.05 - 2017.07
- Managing inwards and outwards stock, labelling and dispatch of stock
- Keeping the warehouse in a clean and safe state always
Store Assistant
Lidl Ireland
Kilkenny
2013.09 - 2015.05
- Working on the floor helping customers and keeping the shop in excellent condition
- Working on the till serving customers and answering any questions as they arose
Apprentice Carpenter
Noel Corr Carpentry
Kilkenny
2007.02 - 2011.05
- Completing first and second fixings on private dwellings and large-scale buildings, including The Friary in Kilkenny
- Ensuring quality workmanship while adhering to general safety guidelines
Education
Leaving Certificate - Construction Studies (H), Business Studies (H), Eng(O), Maths (O), History (O), Biology (O)
KilkennyLevel 6 National Craft Certificate - Carpentry & Joinery
Bishop Birch Training Institute
KilkennySkills
Teamwork Skills
Communication Skills
Leadership Skills
Problem Solving Skills
Calm under pressure
Team building
Leadership
Resourcefulness
Inventory management
Upselling
Branch audit experience
Branch operations
Employee training
Staff recruitment
Staff management
Crisis handling
Sales techniques
Salesforce
Sales pipeline planning
Sales Leadership
REFERENCES
Referees On Request.
Timeline
Business Development Manager
Tecron
2026.03 - 2026.07
Regional Branch Manager
Wurth Ireland
2024.11 - 2026.02
Shop Sales and Support Executive
Wurth Ireland
2024.09 - 2024.11
Trade Store Sales Representative
Wurth Ireland
2022.11 - 2024.09
Product Builder
Boston Scientific
2019.04 - 2022.11
General Operative
D-Tech Electrical
2017.07 - 2019.04
Warehouse Assistant
PRL Group
2015.05 - 2017.07
Store Assistant
Lidl Ireland
2013.09 - 2015.05
Apprentice Carpenter
Noel Corr Carpentry
2007.02 - 2011.05
Level 6 National Craft Certificate - Carpentry & Joinery
Bishop Birch Training Institute