Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ben Nolan

SHOP SALES AND SUPPORT EXECUTIVE
Gorteen Ballycallan,Kilkenny

Summary

I'm an honest and hardworking individual, confident and capable of following instructions and completing tasks to top standards. I have the ability to work well under pressure and demonstrate a high level of flexibility and willingness to learn new skills and ideas .

Overview

18
18
years of professional experience
2012
2012
years of post-secondary education

Work History

SHOP SALES AND SUPPORT EXECUTIVE

Wurth Ireland
09.2024 - Current

• Responsibility for the trade outlets under my remit for supervision and cover

• Relationship building / Management Skills

• Ensure cash & credit card handling & banking records are strictly maintained in all stores

• Ensure stock control and replenishment activities are accurate and correct in all stores

• Order processing regulations adhered to

• Value added selling activities in place

• Ensure all stores keep a high level of cleanliness and upkeep and security measures are adequate

• Handling telephone enquiries where necessary

• Open Day Preparation/Product demonstrations

• Alarm callout when necessary

• Shop displays

• Ensure all other shop duties and responsibilities are carried out by the shop team in conjunction with my Shop Manager

Trade Store Supervisor

Wurth Trade Store
11.2022 - 09.2024
  • Opening and closing of Store
  • Stock take, Stock control and stock replacement following daily deliveries
  • Cash and Credit Card handling and banking
  • Order processing and up selling
  • Handling phone enquiries
  • Open day preparation and product demonstration
  • Building relationships with Customers and opening new accounts
  • Utilised exceptional customer service skills to create welcoming atmosphere for customers
  • Maintained store presentation standards with attractive merchandise displays and clean, tidy and well-organised shop floor

Product Builder

Boston Scientific
04.2019 - 11.2022
  • Perform assembly of medical devices as assigned
  • Communicate with team members to problem solve and resolve issues
  • Understand and follow all BSC procedures required to assemble product to specification
  • Performed thorough product quality checks throughout manufacturing, verifying compliance with safety and company standards

General Operative

D-Tech Electrical
07.2017 - 04.2019
  • All aspects of electrical work including, containment, wiring and first and second fixing
  • Day to day upkeep of the work space and tools

Warehouse Assistant

PRL Group
05.2015 - 07.2017
  • Managing inwards and outwards stock, labelling and dispatch of stock
  • Keeping the warehouse in a clean and safe state always

Store Assistant

Lidl Ireland
09.2013 - 05.2015
  • Working on the floor helping customers and keeping the shop in excellent condition
  • Working on the till serving customers and answering any questions as they arose

Apprentice Carpenter

Noel Corr Carpentry
02.2007 - 05.2011
  • Completing first and second fixings on private dwellings and large-scale buildings, including The Friary in Kilkenny
  • Ensuring quality workmanship while adhering to general safety guidelines

Education

Leaving Certificate - Construction Studies (H), Business Studies (H), Eng(O), Maths (O), History (O), Biology (O)

Bishop Birch Training Institute

Level 6 National Craft Certificate: Carpentry & Joinery - undefined

FAS

Skills

Teamwork Skills

Communication Skills

Leadership Skills

Problem Solving Skills

References

Referees On Request.

Timeline

SHOP SALES AND SUPPORT EXECUTIVE

Wurth Ireland
09.2024 - Current

Trade Store Supervisor

Wurth Trade Store
11.2022 - 09.2024

Product Builder

Boston Scientific
04.2019 - 11.2022

General Operative

D-Tech Electrical
07.2017 - 04.2019

Warehouse Assistant

PRL Group
05.2015 - 07.2017

Store Assistant

Lidl Ireland
09.2013 - 05.2015

Apprentice Carpenter

Noel Corr Carpentry
02.2007 - 05.2011

Level 6 National Craft Certificate: Carpentry & Joinery - undefined

FAS

Leaving Certificate - Construction Studies (H), Business Studies (H), Eng(O), Maths (O), History (O), Biology (O)

Bishop Birch Training Institute
Ben NolanSHOP SALES AND SUPPORT EXECUTIVE