Ben Greenwood
Ballymore,County Westmeath
Summary
Administrative and Digital Marketing professional with expertise in operations management, data reporting, and digital tool utilization. Proficient in scheduling, ensuring compliance, updating content, and performing analytics. Holds a BA (Hons) in Digital Marketing
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work history
Admin Coordinator & Foods Visual Merchandising
Marks & Spencer
03.2025 - 09.2025
- Sole admin support for the store, processing weekly time & attendance for 70+ staff and resolving payroll discrepancies.
- Oversaw daily cash handling and float management, safeguarding £X in transactions; conducted weekly audits.
- Maintained compliance records for food safety, cash, and fire safety; supported audit readiness.
- Provided first-line tech support for internal systems, password resets, and Microsoft Teams accounts.
- Managed procurement for uniforms, cleaning stock, and admin supplies.
- Coordinated seasonal and promotional merchandising layouts, ensuring accurate signage and brand compliance.
Sales & Operations Assistant
Marks & Spencer
01.2020 - 02.2025
- Delivered high-level customer service across multiple departments, meeting service and sales KPIs.
- Supported layout planning, compliance checks, and administrative paperwork for managers.
- Assisted with stock replenishment, online order fulfilment, and till operations.
- Trained new staff in store processes, internal systems, and service standards.
Education
BA (Hons) - Digital Marketing
Technological University of the Shannon
01.2020 - 01.2024
Skills
- Scheduling and administration
- Microsoft Office Suite
- Canva and WordPress
- Google Analytics
- SEO and social media
- Compliance and audit preparation
- Procurement management
- Data entry and reporting
References
- Emer O'Malley, Marks and Spencer Section Manager, 0861996862,
- Eugene Pettit, Digital Marketing Lecturer, eugene.pettit@tus.ie, Technological University of the Shannon
- Barry Beirne, Marks and Spencer Section Manager, 0861996862
Timeline
Admin Coordinator & Foods Visual Merchandising
Marks & Spencer
03.2025 - 09.2025
Sales & Operations Assistant
Marks & Spencer
01.2020 - 02.2025
BA (Hons) - Digital Marketing
Technological University of the Shannon
01.2020 - 01.2024
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