Bekinkosi Maphosa
Summary
Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Bolt Driver
Bolt South Africa
Johannesburg
01.2022 - 08.2023
- Provided friendly customer service during trips, including offering assistance with luggage loading and unloading and answering questions about local attractions.
- Maintained cleanliness of vehicle interior and exterior, including vacuuming, washing windows, and refueling when necessary.
- Updated records of trip details such as passenger pick-up and drop-off times, mileage traveled.
- Ensured customer safety by providing seat belts and adhering to traffic laws.
- Responded to customer inquiries in a timely manner via phone or text message.
Assessment Coordinator
JVR Consulting Psychologists
Johannesburg
09.2015 - 01.2022
- Prepared reports on assessment results for internal and external stakeholders.
- Organized materials used in administering assessments such as questionnaires, pencils and answer sheets.
- Participated in team meetings with psychologists, to discuss case management plans.
- Assisted in the administration and scoring of psychological assessments, including intelligence tests, personality inventories and achievement batteries.
- Scheduled appointments, maintained client files, answered phones, greeted visitors and managed office tasks as needed.
- Ensure all company documents are up to date for tenders/proposals
(CV's)
· Manage vendor applications
· Handle client assessment requests in a timeous, polite and professional
manner
Office Administrator
Thomas International South Africa
Johannesburg
10.2009 - 08.2015
- Answered incoming calls in a professional manner, directed callers to appropriate personnel or department, or took messages as needed.
- Performed clerical duties such as photocopying, faxing and scanning documents.
- Prepared presentations using Microsoft Office applications such as Word, Excel, and PowerPoint.
- Greeted visitors warmly, handled inquiries and provided general information about the company.
- Organizing diary for Industrial Psychologists (this entails all
assessments, client visits, and feedback)
Education
Bachelor of Science - Agricultural Economics
University of Zimbabwe
Harare Zimbabwe08-2005
Skills
- Customer Engagement
- Vehicle Maintenance
- Customer Service
- Punctuality
- Route Planning
- Safe Driving
- Scheduling
- Data Entry
- Attention to Detail
- Administrative Staff Coordination
- Interpersonal Skills
- Teamwork and Collaboration
- Technical Support
- Mail handling
- Telephone reception
- Administrative Support
- Customer Relationship Management (CRM)
Certification
- EU Drivers Licence
Languages
English
First Language
References
References available upon request.
Timeline
Bolt Driver
Bolt South Africa
01.2022 - 08.2023
Assessment Coordinator
JVR Consulting Psychologists
09.2015 - 01.2022
Office Administrator
Thomas International South Africa
10.2009 - 08.2015
Bachelor of Science - Agricultural Economics
University of Zimbabwe
Similar Profiles
DUDUZILE NDWANDWEDUDUZILE NDWANDWE
Deputy Director at Cochrane South Africa, South African Medical Research CouncilDeputy Director at Cochrane South Africa, South African Medical Research Council
Francis KaleveraFrancis Kalevera
Acquire to Retire Analyst at Safaricom PLC, MPESA Africa, MPESA South AfricaAcquire to Retire Analyst at Safaricom PLC, MPESA Africa, MPESA South Africa
GOSIAME RUTH MOLOISANEGOSIAME RUTH MOLOISANE
SHEQ Assistant at MINCON SOUTH AFRICA - DRICONEQ AFRICASHEQ Assistant at MINCON SOUTH AFRICA - DRICONEQ AFRICA