Bekhtur Munkh-Erdene
Dublin,Ireland
Summary
Motivated and reliable hospitality and retail professional with experience in customer service, cashier duties, food and beverage service, and barista-level coffee preparation. Trained at Shangri-La Hotel, a world-class luxury brand, where I developed strong service, communication, and teamwork skills. IELTS 6.5 certified with English ability. Passionate about providing high-quality service in cafés, restaurants, bakeries, and retail environments.
Overview
1
1
year of professional experience
Work history
Waiter / Food & Beverage Attendant
Shangri-La Hotel UB
Ulaanbaatar , Mongolia
03.2024 - 06.2025
- Provided professional customer service in a luxury hospitality setting.
- Greeted guests, took orders, served food and drinks, and handled payments.
- Maintained a clean and organized dining area, following hygiene and safety standards. - Collaborated with kitchen and service teams to deliver a smooth dining experience.
- Completed Shangri-La Academy training in service excellence and customer care.
Education
English language course
MongoliaIELTS 6.5.
Shangri-La Academy Training
Skills
- Customer service & hospitality
- Cashier skills – handling cash, POS systems, card payments
- Barista skills – espresso drinks, latte art, knowledge of coffee culture
- Teamwork, reliability & time management
- Languages: English & Mongolian
Affiliations
- Coffee & café culture - Food and bakery arts - International hospitality practices
Timeline
Waiter / Food & Beverage Attendant
Shangri-La Hotel UB
03.2024 - 06.2025
English language course
IELTS 6.5.
Shangri-La Academy Training
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