BEATRIZ BERNARDES
Dublin
Summary
Detail-oriented Administrative Professional providing high-level support to senior leadership and coordinating cross-departmental operations. Expertise in meeting coordination, minute-taking, process documentation, and stakeholder liaison while managing confidential information with discretion. Proven ability to work independently and resolve issues effectively.
Overview
2
2
Languages
4
4
years of professional experience
Work History
Business Executive Support
ME Group Ireland
05.2026 - Current
- Managed contract administration, purchase orders, and invoicing processes to ensure timely and accurate financial operations.
- Identified a cost-and-service gap with an existing supplier on my own initiative, researched alternatives, and proposed a change to management, delivering approximately €10,000 in annual cost savings.
- Generate and analyse bi-weekly and monthly performance reports for internal departments and management.
- Coordinated onboarding logistics (equipment, systems access, training) for new employees in collaboration with HR and IT to facilitate smooth integration into the company.
- Provided administrative and operational support across departments as first point of contact for visitors, clients, and vendors, coordinating effective communication between Accounts, HR, IT, and Operations.
Support Administrator
Derrycourt Cleaning Specialists
05.2025 - 05.2026
- Subject-matter expert for the company's HRIS system: led end-to-end implementation across all sites for a workforce of approximately 2,000 employees, coordinating closely with Payroll, HR, Recruitment, and Training at head office.
- Maintained accurate, confidential records and documentation, ensuring compliance with labour regulations and GDPR data protection policies.
- Monitored and resolved issues in real time, escalating when necessary and contributing to successful audits and reporting.
- Built and maintained custom reports and dashboards, facilitating informed administrative oversight and data-driven decision-making.
- Designed and delivered training programmes and user guides, enhancing understanding and usage of HRIS across all organisational levels.
Projects Intern, GTM Operations
Dell Technologies
12.2022 - 12.2024
- Identified an inefficient manual reporting process and, on my own initiative, taught myself a new system to build an automated dashboard that replaced it — recognised with Dell's internal 'Innovation' award.
- Managed Territory and Quota Planning trackers relied on by over 17,000 sales users, ensuring data accuracy and regional alignment across EMEA, APJC, Middle East, LATAM, and North America.
- Supported senior global leadership team (5 senior managers, reporting to Senior Director of Sales) by leading daily quota meetings — preparing materials, facilitating discussions, and tracking follow-up actions to enhance team alignment.
- Conducted onboarding and training sessions for stakeholders and developed process documentation to standardise workflows, improving consistency in operations.
- Managed team's shared mailbox as central point of contact for cross-functional queries, streamlining communication across departments.
Education
Bachelor's Degree - International Relations
Universidade Federal de Santa Maria (UFSM)
Brazil01-2025
Skills
- HRIS Systems
- Microsoft Excel (Advanced)
- Power BI
- Salesforce
- Records management
- Process Documentation
- Meeting coordination
- Cross-department liaison
- Stakeholder support
- Problem-solving
- PowerPoint
- SharePoint
- Outlook
Languages
English
Advanced
C1
Portuguese
Proficient
C2
Timeline
Business Executive Support
ME Group Ireland
05.2026 - Current
Support Administrator
Derrycourt Cleaning Specialists
05.2025 - 05.2026
Projects Intern, GTM Operations
Dell Technologies
12.2022 - 12.2024
Bachelor's Degree - International Relations
Universidade Federal de Santa Maria (UFSM)