Summary
Overview
Work History
Education
Skills
sections.external_links.name
Affiliations
Certification
Languages
References
Timeline
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Beatrice Gerulskyte

Portloaise,Laoise

Summary

Driven and with natural talent for connecting with people, offers strong communication and problem-solving skills tailored for customer interactions. Demonstrates excellence in active listening and conflict resolution, ensuring customer satisfaction. Poised to enhance customer experiences and foster loyalty through attentive and responsive service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Tattoo apprentice

Valkyria
Portlaoise, Laois
07.2024 - Current
  • Learnt in-depth knowledge about tattooing equipment by shadowing senior artists.
  • Practised proper sterilisation techniques to maintain a clean and safe environment.
  • Gained understanding of different tattoo styles, enhancing artistic versatility.
  • Assisted senior artist during large pieces
  • Maintained schedule and kept appointment times.

Welcome Advisor and Cashier

Bank of Ireland
South Mall, Douglas, Carrigaline, Kinsale, Cork
01.2023 - 03.2024
  • Enhanced customer satisfaction by promptly addressing issues and concerns.
  • Completed opening and closing procedures each day.
  • Identified counterfeit notes whilst handling cash, ensuring financial security.
  • Balanced till at end of day, maintaining accurate records.
  • Demonstrated patience while dealing with difficult customers, maintaining professionalism.
  • Handled cash and card payments with precision, maintaining customer confidentiality and discretion throughout.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Deli Assistant

Dunnes Stores
Douglas, Cork
08.2022 - 12.2022
  • Maintained high standards of cleanliness within deli area, promoting a healthy environment.
  • Assisted in stock control for better inventory management.
  • Prepared food items to meet customer orders promptly.
  • Supported team members during peak hours, improving service efficiency.
  • Worked well under pressure during busy periods without compromising quality of service.
  • Resolved customer queries or complaints in a professional manner, maintaining positive relationships.
  • Used kitchen equipment safely according to established protocols.
  • Resolved minor technical faults within machinery, reducing downtime significantly.

Barista

Costa
Portlaoise, Laoise
09.2020 - 05.2022
  • Ensured customer satisfaction by providing top-quality coffee and beverages.
  • Maintained cleanliness of the café area whilst preparing orders.
  • Exhibited knowledge of various coffee blends for enhanced customer experience.
  • Provided a welcoming atmosphere to customers, promoting return visits.
  • Trained new staff members on café operations, fostering teamwork and consistency.
  • Communicated effectively with kitchen staff ensuring seamless service delivery.
  • Built and nurtured customer loyalty by remembering personal preferences.
  • Followed health and safety standards to protect customers from illness and cross-contamination.
  • Stocked counters, refrigerators and food service bars with fresh supplies.

Education

Bachelor of Arts - Law, Psychology, Sociology

Maynooth University
Kildare, Co Kildare
09/2022 -

Level 6, PLC - Creative Digital Media

Portlaoise Institute
Co. Laois
09/2021 - /2022

Secondary School

Scoil Chriost Ri
Portlaoise, Laois
/2015 - /2020

Skills

  • Time Management
  • Team work
  • Taking Initiative
  • Cash management
  • Currency knowledge
  • Professional demeanour
  • Customer engagement

Affiliations

  • Drawing
  • Music

Certification

APA Qualification

Languages

English
Fluent
Lithuanian
Fluent

References

References available upon request.

Timeline

Tattoo apprentice

Valkyria
07.2024 - Current

Welcome Advisor and Cashier

Bank of Ireland
01.2023 - 03.2024

Deli Assistant

Dunnes Stores
08.2022 - 12.2022

Barista

Costa
09.2020 - 05.2022

Bachelor of Arts - Law, Psychology, Sociology

Maynooth University
09/2022 -

Level 6, PLC - Creative Digital Media

Portlaoise Institute
09/2021 - /2022

Secondary School

Scoil Chriost Ri
/2015 - /2020

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Beatrice Gerulskyte