Summary
Overview
Work history
Skills
Charity work
Timeline
Generic

Beata Zaborniak

Walsall

Summary

Dedicated professional with strong customer service experience and a keen attention to detail. Proficient in office operations, supervisory support and housekeeping. Holds a driving license cat. B and demonstrates excellent time-keeping skills. A reliable team worker with the ability to work independently, compliant with instructions, and aware of hygiene standards. Native Polish speaker with intermediate English proficiency, seeking to leverage skills in recruitment and employee life cycle.

Overview

19
19
years of professional experience

Work history

Cleaner

Big Help Homes
Walsall, England
02.2021 - 03.2023
  • Performed routine checks on cleaning supplies inventory to avoid running out of key items
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks
  • Kept communal areas tidy and well-organized
  • Spot cleaned and sanitized high-touch areas
  • Scrubbed and sanitized toilets, sinks and kitchen fixtures for high quality finish
  • Kept floors clean with regular sweeping, vacuuming and mopping
  • Polished glass, mirrors and metal items to high shine

Senior Parcel Sorter

APC Overnight
Essington and Cannock, England
09.2017 - 07.2020
  • Shift supervisor support (show around and trained new employees, finding covers, night shift hours approval)
  • Secured safe transportation with proper stacking of sorted parcels
  • Performed manual lifting tasks to maintain smooth workflow
  • Maintained high levels of accuracy with thorough cross-checking of parcel labels
  • Packaged parcel cages daily in line with established practice
  • Operated scanner device, inputting parcels for tracking
  • Pump truck operator
  • Completed sorting and delivery tasks in line with target timeframes


Cleaner

T&M Cleaning Services
Walsall, England
06.2013 - 05.2015
  • Maintained cleanliness at private properties, nurseries and office space
  • Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks
  • Duties involved maintaining cleanliness in all areas including floors, surfaces and bathrooms in common areas
  • Dusting, sweeping, mopping, vacuuming and window cleaning
  • Adhered to health and safety guidelines and company policies
  • Worked quickly to complete cleaning within allocated timeframes
  • Monitored cleaning supplies and ordered more when necessary

Office Admin and Customer service representative

Salerno PHU
Poznan, Poland
06.2011 - 09.2012
  • Maintaining employee records
  • Payroll preparation (based on T&A system)
  • CV screening and interview scheduling
  • Ensuring office smooth operations
  • Maintaining customer records
  • Order Management (processing orders and getting order ready for dispatch)
  • Responding to inquiries, providing product information
  • Problem resolution
  • Staying informed about products and company policies


Hairdresser

Monika Salon
Kolo, Poland
09.2004 - 05.2011
  • Creating hairdressers schedule
  • Appointment scheduling
  • Consultation
  • Hair cutting, coloring, styling and hair treatment
  • Sanitation
  • Customer service
  • Product recommendation
  • Continued education

Skills

Driving license cat B


Strong Customer Service experience


Office Administration


Supervisory support experience


Payroll support


High attention to details


Housekeeping


Hygiene standards awareness


Team worker


Ability to work independently


Excellent time-keeping skills




Language:


Polish: Native


English: Intermediate

Charity work

I have been organizing charity events which I take pride of. I also volunteer at Olio and I am a Food Waste Hero

Timeline

Cleaner

Big Help Homes
02.2021 - 03.2023

Senior Parcel Sorter

APC Overnight
09.2017 - 07.2020

Cleaner

T&M Cleaning Services
06.2013 - 05.2015

Office Admin and Customer service representative

Salerno PHU
06.2011 - 09.2012

Hairdresser

Monika Salon
09.2004 - 05.2011

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Beata Zaborniak