BASEER SHERZAD
letterkenny
Summary
Motivated and adaptable professional with a strong background in customer service, supervisory roles, and retail operations. Experienced in managing teams, maintaining compliance with safety standards, and delivering exceptional service in fast-paced environments. Proven ability to solve problems effectively, work independently or collaboratively, and thrive on challenges. Recognized for strong communication skills and commitment to achieving goals while ensuring customer satisfaction
Overview
9
9
years of professional experience
Work History
Assistant Manager
CLYR LTD
Donegal
01.2023 - Current
- Support the Centre Manager in day-to-day operations, ensuring the facility is safe, secure, and compliant with IPAS standards and policies.
- Act as a point of contact for residents, addressing their queries and concerns professionally and compassionately.
- Facilitate access to essential services, including healthcare, education, and legal support, in collaboration with external agencies.
- Promote a welcoming and inclusive environment for residents from diverse cultural and social backgrounds.
- Promote a welcoming and inclusive environment for residents from diverse cultural and social backgrounds.
Supervisor
Super charcoal Grill
Ballybofey
05.2020 - 01.2023
- Preparing food from restaurant menu, following food handling procedures
- Presenting and packaging food products
- Ensuring the kitchen is clean and update with health and safety guidelines
Worker
Hotplate takeaway
letterkenny
07.2019 - 11.2019
- Cleaning food Preparation areas
- Stocking, and Restocking
- Preparing food
- Serving Customers
- Kept work areas organised and clean for a professional appearance
Sales Assistant
Phoneshop The Phone Shop
Letterkenny
07.2018 - 11.2019
- I have experience in repairing phones
- Was responsible for processing cash and card payments
- Stocked the shelves with new merchandise
- Enjoyed assisting customers to find goods and products
- Greeted clients with friendly and welcoming attitude to increase customer satisfaction
Shop Assistant
spinghar kebab and pizza
letterkenny
06.2016 - 08.2018
- Cleaning food Preparation areas
- Stocking and restocking/packaging food for customers
- Opening and closing store by completing security, cleaning and financial checklists
Education
GED -
Alison
12-2024
Level 8 LLB - Bachelors of laws
Atlantic Technological University
01.2023
Level 6 access course - Access studies
Letterkenny Institute of Technology
05.2020
High School Diploma -
Saint Eunan College
08-2018
OCN Level 1 certificate - Peer Mentoring
Letterkenny youth centre
01.2018
Skills
- Supervising experience
- Time management
- Retail sales
- Computer skills
- Customer service
- Flexibility
- Teamwork
- Ability to take instructions
- Enjoy challenges
Timeline
Assistant Manager
CLYR LTD
01.2023 - Current
Supervisor
Super charcoal Grill
05.2020 - 01.2023
Worker
Hotplate takeaway
07.2019 - 11.2019
Sales Assistant
Phoneshop The Phone Shop
07.2018 - 11.2019
Shop Assistant
spinghar kebab and pizza
06.2016 - 08.2018
GED -
Alison
Level 8 LLB - Bachelors of laws
Atlantic Technological University
Level 6 access course - Access studies
Letterkenny Institute of Technology
High School Diploma -
Saint Eunan College
OCN Level 1 certificate - Peer Mentoring
Letterkenny youth centre
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