Barry Ward
Glasnevin,
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
27
27
years of professional experience
Work History
General Manager
The Ivy House
Drumcondra, Dublin
03.2006 - 01.2024
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Maintained cleanliness standards throughout the bar area including countertops, shelves and equipment.
- Created promotional materials such as flyers or posters to advertise specials or upcoming events.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
- Coached staff on strategies to enhance performance and improve customer relations.
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Delegated work to staff, setting priorities and goals.
- Interviewed, hired and trained staff to improve customer retention and bolster sales.
- Controlled labor costs by adjusting schedules and workflows to align with anticipated customer demands.
- Negotiated purchase agreements with vendors to obtain best pricing on supplies.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Bar Man
The Hibernian
Raleigh
02.2003 - 01.2006
- Prepared cocktails and other drinks according to customers' requests.
- Maintained a clean and organized bar area, including the washing of glassware.
- Assisted in setting up buffets for special events.
- Stocked bar with beer, wine, liquor and related supplies.
Assistant Store Manager
Eircom
South Kings St, Dublin
10.2001 - 02.2003
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Ensured compliance with all safety regulations throughout the store premises.
Bar Manager
Broadway Theatre
Ayia Napa, Cyprus
05.2001 - 10.2001
- Managed bar staff, trained new hires, and implemented disciplinary procedures when necessary.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Planned and coordinated special events to boost customer numbers and profits.
Bar Supervisor
The Gaiety Theatre
South King St, Dublin
10.1999 - 05.2001
- Ran the Sky Bar on the third floor of the Gaiety Theatre on club nights when we served until 4am
- Supervised bar staff and organized breaks
- Worked the shows which were extremely busy in a short amount of time
Bar Man
The Addisson Lodge
Glasnevin, Dublin
07.1997 - 10.1999
- Started as a lounge boy and promoted to bar man
- Basically learned my trade from here
Education
Print & Media Management
DIT Bolton St
Bolton St05-2010
Graphic Design
Whitehall College
Swords Rd05-2001
Leaing Cert
St Vincents CBS
Glasnevin06-2000
Skills
- Business Development
- Advertising and Marketing
- Customer Retention
- Quality Management
- Relationship Building
- Supervision and Training
Timeline
General Manager
The Ivy House
03.2006 - 01.2024
Bar Man
The Hibernian
02.2003 - 01.2006
Assistant Store Manager
Eircom
10.2001 - 02.2003
Bar Manager
Broadway Theatre
05.2001 - 10.2001
Bar Supervisor
The Gaiety Theatre
10.1999 - 05.2001
Bar Man
The Addisson Lodge
07.1997 - 10.1999
Print & Media Management
DIT Bolton St
Graphic Design
Whitehall College
Leaing Cert
St Vincents CBS
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