Barry Hackett
Cork,Ireland
Summary
Experienced professional with a strong background in technical sales expertise and operational risk control. Demonstrated proficiency in margin reporting, branch operations, and economic trends analysis. Adept at understanding financial products and leveraging business acumen to drive success. Committed to enhancing operational efficiency and achieving strategic goals within the financial sector.
Offering strong background in customer service and team leadership. Knowledgeable about managing daily operations and fostering positive client relationships. Strong communication and problem-solving skills, with emphasis on collaboration and adaptability. Ready to use and develop organisational, managerial, and interpersonal skills in Category Management role.
Overview
22
22
years of professional experience
2
2
years of post-secondary education
Work History
Deputy branch manager
Cork Builders Providers
, Ireland
09.2022 - Current
- Facilitated communication between different departments to streamline workflow.
- Performed administrative tasks, maintaining an organised office environment.
- Collaborated with branch manager on strategic planning for business growth.
- Monitored and resolved customer complaints with swift action plans.
- Created reports on branch performance for senior management review.
- Maintained high standards of customer service whilst dealing with challenging situations.
Showroom manager
Cork Builders Providers
12.2021 - 09.2022
- Resolved customer complaints in a timely manner, improving overall customer experience.
- Managed showroom operations efficiently, enhancing customer satisfaction.
- Maintained accurate records of all transactions, ensuring transparency in dealings.
- Liaised regularly with head office to update on showroom progress.
- Fostered a positive working environment, resulting in higher employee morale and productivity.
- Monitored competitor activities, responding creatively to maintain relevancy and competitive edge.
Showroom sales assistant
Cork Builders Providers
01.2018 - 12.2021
- Processed sales quickly and accurately; enhanced customer satisfaction levels.
- Ensured adherence to company policies and procedures; maintained high standards across all areas of operation.
- Managed inventory effectively, ensuring availability of best-selling items at all times.
- Assisted customers with their purchases which led to repeat business.
- Liaised regularly with suppliers to ensure timely delivery of stock orders.
- Ensured accuracy in cash handling and end-of-day reconciliation for financial integrity.
Warehouse operator
Cork Builders Providers
03.2015 - 01.2018
- Used forklifts for swift movement of heavy items.
- Followed all health and safety guidelines, contributing to a safe workplace environment.
- Picked orders accurately, reducing instances of return or exchange.
- Loaded lorries to facilitate prompt delivery schedules.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
Sales representative
O Sullivan Brothers DIY
09.2008 - 06.2014
- Identified potential leads, resulting in improved sales performance.
- Promoted up-sell opportunities during customer interactions, boosting overall revenue generation.
- Maintained thorough records of all sales activities to ensure transparency.
- Provided after-sales support, enhancing customer satisfaction and loyalty.
- Educated customers about product features and benefits, driving informed purchasing decisions.
- Increased revenue by acquiring new customers and determining needs to offer relevant products.
Fitter
O Sullivan Brothers DIY
09.2005 - 09.2008
- Reported daily production data to senior management for accurate recordkeeping.
- Interpreted work instructions and job specifications to verify conformance to material and quality requirements.
- Followed strict health and safety regulations for a safe working environment.
- Fitting of all types furniture, Kitchens, wardrobes, flooring.
Cabinet maker
O Sullivan Brothers DIY
09.2003 - 09.2005
- Created bespoke furniture pieces for improved home aesthetics.
- Collaborated effectively with design teams for perfect execution of concepts in woodwork creations.
- Operated woodworking machinery skillfully, ensuring precision cuts and assemblies.
- Trained new staff members in cabinet making techniques leading to a more skilled workforce.
- Demonstrated broad cabinet-making knowledge to adapt skills to varied projects.
Education
Diploma of Higher Education - Leadership & Management
South East College
Dublin 02.2020 - 09.2021
Skills
- Familiarity with financial products
- Technical sales expertise
- Operational risk control
- Margin reporting
- Branch operations
- Economic trends analysis
- Business acumen
Affiliations
- Member of Glen Rovers Hurling Club, won 2 senior hurling counties as a player & currently coaching.
Accomplishments
2 Recent awards won within the business. Customer Service of the year award & destination branch of the year, where i am currently deputy manager.
Timeline
Deputy branch manager
Cork Builders Providers
09.2022 - Current
Showroom manager
Cork Builders Providers
12.2021 - 09.2022
Diploma of Higher Education - Leadership & Management
South East College
02.2020 - 09.2021
Showroom sales assistant
Cork Builders Providers
01.2018 - 12.2021
Warehouse operator
Cork Builders Providers
03.2015 - 01.2018
Sales representative
O Sullivan Brothers DIY
09.2008 - 06.2014
Fitter
O Sullivan Brothers DIY
09.2005 - 09.2008
Cabinet maker
O Sullivan Brothers DIY
09.2003 - 09.2005
Similar Profiles
Sarah EmorySarah Emory
Line Cook at Cork & AleLine Cook at Cork & Ale
Angeles BadajosAngeles Badajos
Server at Cork & PloughServer at Cork & Plough
Marianne PeglarMarianne Peglar
Accounts Administration Officer at Allied Foods CorkAccounts Administration Officer at Allied Foods Cork