Barry Coyle
Ramelton, Co Donegal,ROI
Summary
A dedicated professional with extensive knowledge in underwriting principles and mortgage regulations, complemented by strong market awareness and financial advisory skills. Demonstrates exceptional client relations through empathy, patience, and clear communication, ensuring seamless mortgage application processes. Committed to leveraging expertise to enhance client satisfaction and drive business growth.
Knowledgeable about financial services with strong communication and customer service skills. Offering solid foundation in understanding client needs, coupled with attention to detail and problem-solving abilities. Ready to use and develop analytical skills, client relationship management, and financial advisory techniques in the homes advisor role
Experienced professional with focus on providing tailored mortgage advice and financial solutions. Drive successful outcomes for clients by leveraging in-depth knowledge of mortgage products and market trends. Excel in building strong client relationships and delivering clear, actionable guidance throughout mortgage process.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Mortgage advisor
AIB
Letterkenny
2022.01 - Current
- Educated clients on various mortgage products to aid informed decision-making.
- Offered insightful advice on remortgaging possibilities based on market trends.
- Ensured complete transparency in dealings, fostering trust and building long-term relationships with clients.
- Maintained up-to-date knowledge of industry trends for superior service delivery.
- Streamlined communication channels between lenders, solicitors and estate agents for smoother transactions.
- Ensured compliance with regulatory standards throughout all procedures.
- Managed high-volume case loads efficiently whilst maintaining attention to detail.
- Streamlined application process to improve client experience.
Business Customer Advisor
AIB
Letterkenny
2020.01 - 2022.01
Relationship manager
AIB
Donegal
2018.01 - 2020.12
Customer service representative
AIB
Donegal, County Donegal
2015.01 - 2018.12
Education
Master of Business Administration - International Business
University of Ulster
Northern Ireland 2001.06 - 2002.12
Degree - Business Studies
Letterkenny Institute of Technology
1997.09 - 2001.06
Skills
- Market awareness
- Underwriting principles knowledge
- Financial advisory
- Mortgage regulations understanding
- Empathy and patience
- Clear communication
- Client relations
- Mortgage application knowledge
Affiliations
- Sport, family & community
Timeline
Mortgage advisor
AIB
2022.01 - Current
Business Customer Advisor
AIB
2020.01 - 2022.01
Relationship manager
AIB
2018.01 - 2020.12
Customer service representative
AIB
2015.01 - 2018.12
Master of Business Administration - International Business
University of Ulster
2001.06 - 2002.12
Degree - Business Studies
Letterkenny Institute of Technology
1997.09 - 2001.06