Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Barbara Sena

Dublin,

Summary

Dynamic and results-driven professional with a strong background in hospitality, operations, and team leadership. Currently a Duty Manager at Light House Cinema, overseeing bar operations and front-of-house teams to deliver seamless customer experiences. Experienced in coordinating events, managing staff, and optimising service efficiency in a fast-paced environment. Passionate about creating memorable events, ensuring operational excellence, and leading teams to success. Adept at problem-solving, multitasking, and fostering a collaborative work culture.

Overview

6
6
years of professional experience

Work History

Duty Manager

Light House Cinema
Dublin
08.2024 - Current
  • Establish and maintain effective communication with customers and staff to ensure the highest level of customer service.
  • Coordinate and execute special events, including film premieres, private screenings, and corporate functions, ensuring seamless operations and high-quality guest experiences.
  • Develope and maintain relationships with vendors and suppliers to secure the best pricing, optimize procurement processes, and ensure resource availability.
  • Handle cash management duties including closing tills, preparing floats, and reconciling end-of-day takings.
  • Act as the primary point of contact for customer inquiries and issue resolution, maintaining high service standards.
  • Analysed sales data and budget reports to control costs, maximize revenue, and improve profitability.
  • Train and supervise staff to ensure all operational tasks were completed on time and to the required standard.

Front of House

Light House Cinema
Dublin, Ireland
02.2024 - 08.2025
  • Worked across multiple areas including the Café, Bar, Box Office, and event support. Gained hands-on experience in food and beverage preparation, ticketing, and assisting with the smooth delivery of special screenings and private events in a fast-paced, dynamic environment.
  • Operated POS systems for ticket and retail sales, handling cash and card transactions.
  • Maintained a clean, welcoming environment while multitasking in a high-energy, customer-facing setting.

Team Member

Cineworld
Dublin
02.2022 - 12.2023
  • Assisted and served large numbers of customers on floor and till, including proper cash balancing, distributed correct inventory and tickets associated with each sale.
  • Assisted with all opening and closing duties as assigned by management.
  • Assisted in executing in-house events, including film premieres, private screenings, and corporate bookings.
  • Worked with other staff to get tasks done quickly and efficiently in a multicultural environment.

Lawyer

Self-employed
Maceió
01.2020 - 09.2021
  • Mediated disputes and ensured compliance with relevant regulations, including financial and contractual matters.
  • Developed detailed strategies for each case, incorporating financial risk assessments and cost-benefit analyses.
  • Represented clients in court proceedings and provided professional legal advice, including guidance on financial disputes, contract negotiations, and asset protection.
  • Conducted in-depth legal research and drafted thorough briefings to assist attorneys in trial procedures, often involving financial fraud, tax law, and corporate liability cases.
  • Analysed financial statements, contracts, and business transactions to identify potential legal risks and ensure regulatory compliance.

Education

Higher Diploma in Data Analytics

City Colleges
Dublin, Ireland
01-2025

Postgraduate Degree in Forensic Psychology

FVM - Faculdade Volpe Miele
Maceió, Brazil
12-2019

Bachelor Degree In Law

UNIT - Universidade Tiradentes
Maceió, Brazil
12-2016

Skills

  • Critical Thinking & Problem-Solving
  • Leadership & Team Management
  • Time Management & Multitasking
  • Fast Learner
  • Highly Organised
  • Attention to detail and accuracy
  • Decision-Making Under Pressure
  • Investigative & Analytical Thinking
  • Data Analysis & Visualization
  • Database Management
  • Statistical Analysis

Languages

Portuguese
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Duty Manager

Light House Cinema
08.2024 - Current

Front of House

Light House Cinema
02.2024 - 08.2025

Team Member

Cineworld
02.2022 - 12.2023

Lawyer

Self-employed
01.2020 - 09.2021

Higher Diploma in Data Analytics

City Colleges

Postgraduate Degree in Forensic Psychology

FVM - Faculdade Volpe Miele

Bachelor Degree In Law

UNIT - Universidade Tiradentes

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Barbara Sena