Organised and driven professional with strong communication and problem-solving skills. Proficient in managing schedules and handling confidential information with discretion. Committed to enhancing productivity and ensuring seamless operations.
Overview
4
4
years of professional experience
Work history
FOOD AND BEVERAGE SUPERVISOR
Oriel House Hotel
Ballincollig
09.2023 - Current
Trained new hires in proper food handling techniques, and safety regulations.
Analyzed employee feedback surveys to determine areas needing improvement in the dining experience.
Explained the goals and expectations required of trainees.
Resolved customer complaints promptly in a professional manner.
Created detailed reports outlining staffing needs, sales figures, inventory levels and other relevant information.
Investigated customer complaints promptly and took corrective action as needed.
ADMINISTRATIVE ASSISTANT
Alföldvíz Zrt.
Békéscsaba, Hungary
02.2022 - 08.2023
Handled confidential documents in an organized fashion, according to established protocol.
Facilitated communication between different departments within the organization.
Coordinated mailings, including sorting mail, preparing packages for shipping via courier service, or postal service.
Processed invoices for payment using accounting software applications.
Compiled data from various sources into organized reports for review by the management team.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Updated the system to organize office documentation, maximizing efficiency, and increasing productivity.
Managed incoming calls while providing information, or transferring callers to appropriate personnel.
Education
Leaving Certificate - Road construction technician
Vásárhelyi Pál High School
Hungary
/2014 - /2019
Bachelor of Arts - Human Resources Management
Munster Technological University
/2024 -
Skills
MS Office proficiency
Documentation and recordkeeping
Inventory management
Document control
Digital filing
Data analysis
Advanced excel usage
Decision-Making confidence
Accomplishments
Employee of the Month
Languages
Hungarian
Native language
English
Fluent
Hungarian
Native
Timeline
FOOD AND BEVERAGE SUPERVISOR
Oriel House Hotel
09.2023 - Current
ADMINISTRATIVE ASSISTANT
Alföldvíz Zrt.
02.2022 - 08.2023
Leaving Certificate - Road construction technician
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