A highly skilled professional with expertise in advanced Word, Excel, and PowerPoint, complemented by proficiency in company systems and effective communication. Demonstrates exceptional administrative efficiency through diary and event coordination, travel arrangements, and confidentiality maintenance. Committed to total customer satisfaction and mastering motivation, with strong interpersonal aptitude and people skills. Career goals include leveraging these competencies to enhance organisational productivity and ensure punctuality assurance.
Overview
37
37
years of professional experience
1
1
Certification
Work history
Personal Assistant to CEO
SmartPly Europe Ltd (Formerly Louisiana Pacific)
Slieverue, Waterford
2002.01 - 2026.07
Providing full PA support to the Managing Director including diary management, travel arrangements, report and preparation preparation.
I manage the Clerical/Administration team which includes responsibility for Reception/Switchboard, ordering of stationary and office equipment.
I also look after the general office in relation to the buying in of furniture.
I am responsible for arranging business travel for all members of the Management Team and any employee travelling on company business.
In my day to day role I use Outlook Express, Word, Excel and PowerPoint.
I am responsible for managing our contract cleaners, phone system and mobile phone contracts.
I also take care of the planning and organisation of all customer visits to the plant; this will include hotel accommodation, co-ordination of our resources at the plant and car hire for visitors from the UK and EU.
Over the course of my time here at SmartPly I have also provided maternity cover for our Sales Co-ordinator in addition to my normal duties.
I have also provided ad hoc cover to the Operations and Finance Department assisting with the preparation of daily production reports within Operations and with Accounts Receivable within the Finance Department.
Administration and REPS
TEAGASC
Piltown, Co Kilkenny
2001.02 - 2002.01
Typing letters, articles, newsletters and presentations
Responsible for Land Registry
Use of internal computer systems
Customer Services Clerk
AOL
Waterford
2001.01 - 2001.02
Dealing with all enquiries from customers via e-mail
Typist/Telephonist (1989-1992), PA to Regional Manager (1992 - October 2000)
Standard Life Assurance Co
London
1989.08 - 2000.10
Dealing with Manager’s mail, screening calls, managing diary, checking expenses.
Arrange travel and hotel accommodation
Preparation of presentations/typing.
Organisation of entertainment events e.g. dinners, theatre evenings, race days
Production and distribution of monthly sales statistics to company headquarters in Edinburgh and the sales team company wide