Bader Alsarhan
Sligo,
Summary
I am a results-driven professional with extensive experience in both technical support and administrative roles within the medical and pharmaceutical industries. Most recently, I worked as a technical support scientist at Abbott, where I played a key role in enhancing product performance, optimizing processes, and ensuring regulatory compliance. I excel in fast-paced environments, solving complex technical issues, driving process improvements, and collaborating with cross-functional teams.
Overview
10
10
years of professional experience
Work History
Technical Support Scientist
Abbott
Sligo
10.2023 - 04.2025
- Managed design plan processes for on-market changes, coordinated cross-functional teams, liaised with regulatory affairs, and ensured timely approvals and implementation.
- Lead product and process improvements, utilizing established principles to enhance efficiency, reliability, and compliance with regulatory standards.
- Oversee and analyze manufacturing processes, identifying adverse trends, and implementing proactive corrective and preventive actions (CAPAs).
- Provide scientific and technical leadership, , facilitate knowledge sharing, and ensure adherence to Environmental Health & Safety (EHS) standards.
Career Break & Professional Development
Care Break & Professional Development
09.2022 - 10.2023
Vice President for International Students
St. Angela’s College
Sligo
12.2021 - 08.2022
- Provided support and guidance to international students, helping them navigate academic, social, and cultural challenges
- Assisted in organizing events, orientation programs, and workshops to facilitate student engagement and integration
- Promoted diversity and inclusion through initiatives that fostered a welcoming and supportive environment for students from different backgrounds
Administrative Officer
Abu Dhabi Falcon Hospital
Abu Dhabi
10.2018 - 10.2021
- Provided high-level administrative support to colleagues and the Office Manager, ensuring smooth day-to-day operations
- Assisted the Assistant Quality Manager in developing and implementing policies and procedures to improve operational efficiency
- Managed office tasks, including scheduling, documentation, and correspondence, ensuring all administrative activities were executed effectively
- Maintained and monitored office and medical supply inventories, coordinating procurement processes to prevent shortages
Veterinary Technician
Abu Dhabi Falcon Hospital
Abu Dhabi
10.2017 - 10.2018
- Assisted veterinarians in performing medical examinations, diagnostic tests, and treatments for falcons and other avian species, ensuring high standards of care
- Monitored, recorded, and reported on the health and recovery of falcons, ensuring timely intervention when needed
- Maintained and updated patient medical records, ensuring accuracy and compliance with veterinary documentation standards
General Administrator
Northern Badya Hospital
Jordan
01.2015 - 09.2017
- Maintained meticulous medical records, ensuring accuracy and compliance with hospital policies and regulatory standards
- Assisted in patient management, documenting medical histories, tracking changes in conditions, and ensuring timely updates to patient files
- Collaborated with nurses, doctors, and other medical professionals to facilitate smooth patient care and hospital operations
- Managed accounts receivable, documented billing processes, and ensured proper financial documentation to support hospital administration
- Supported hospital-wide initiatives aimed at improving patient experience and operational efficiency
Education
MHSc - Healthcare Management
St. Angela's College, NUI Galway
Ireland11.2022
Bachelor’s degree - health service administration (HSA), Medicine College
Jordan University of Science and Technology
Jordan06.2013
Skills
- Problem Solving
- Process Improvement
- Cross-Functional Collaboration
- Regulatory Compliance
- Effective Communication
- Multitasking Capacity
References
- Declan Regan, Declan.Regan@abbott.com, Technical operation Manager
- Liam Seery, Liam.Seery@abbott.com, Snr. Technical operation Manager
Additional Training Courses
- Certified Professional in Healthcare Quality (CPHQ), Abu Dhabi, 2018
- Lean & Six Sigma White Belt, Not Provided, Not Provided
- Veterinary Technician, Abu Dhabi, 2017
- Healthcare Assistance, Chevron College, Not Provided
Languages
Arabic
First Language
English
Advanced (C1)
C1
Timeline
Technical Support Scientist
Abbott
10.2023 - 04.2025
Career Break & Professional Development
Care Break & Professional Development
09.2022 - 10.2023
Vice President for International Students
St. Angela’s College
12.2021 - 08.2022
Administrative Officer
Abu Dhabi Falcon Hospital
10.2018 - 10.2021
Veterinary Technician
Abu Dhabi Falcon Hospital
10.2017 - 10.2018
General Administrator
Northern Badya Hospital
01.2015 - 09.2017
MHSc - Healthcare Management
St. Angela's College, NUI Galway
Bachelor’s degree - health service administration (HSA), Medicine College
Jordan University of Science and Technology
Similar Profiles
MELKA TERESSAMELKA TERESSA
MICROBIOLOGIST at ABBOTTMICROBIOLOGIST at ABBOTT
Nicholas UrrabazoNicholas Urrabazo
Field Service Engineer at AbbottField Service Engineer at Abbott
JENNIFER MILLSAPJENNIFER MILLSAP
Assistant Microbiologist at AbbottAssistant Microbiologist at Abbott