Azaz Ur Rehman
Dublin 24,Ireland
Overview
8
8
years of professional experience
Work history
Retail supervisor
Applegreen
Dublin 24, Ireland
11.2021 - Current
- Team Leadership: Managed a team of 32 staff members, ensuring efficient daily operations, and fostering a collaborative work environment.
- Customer Service Excellence: Supervised service delivery to maintain high customer satisfaction, addressing complaints, and resolving issues promptly.
- Operations Management: Oversaw inventory levels, conducted stock replenishment, and ensured compliance with health and safety standards.
- Training and Development: Trained new hires and coached existing team members to enhance performance and maintain service consistency.
- Sales and Targets: Monitored sales metrics, encouraged upselling techniques, and contributed to meeting monthly revenue goals.
- Cash Handling and Reporting: Managed end-of-day reconciliations, prepared daily financial reports, and ensured secure cash handling procedures.
- Problem Solving: Took charge of challenging tasks, and resolved operational issues to maintain smooth store functioning, and support team productivity.
- Staff Support: Acted as a go-to resource for staff, providing guidance, addressing queries, and stepping in during high-pressure situations to ensure team success.
- Operational Excellence: Managed store operations in the absence of the manager, ensuring high standards of service delivery, and operational efficiency.
- Training and Development: Mentored team members to improve skills, onboarded new staff, and ensured that all employees were aligned with organizational goals.
- Monitored employee productivity levels to identify areas for improvement or additional resources needed.
- Led cross-functional teams in developing innovative solutions for improving operational efficiencies.
- Ensured compliance with all applicable laws, regulations and standards.
- Developed and implemented policies and procedures for efficient workflow.
- Customer Service: Handled escalated customer concerns professionally, ensuring a positive resolution, and high levels of customer satisfaction.
- Task Delegation: Allocated responsibilities effectively among staff to maximize productivity and meet daily targets.
- Compliance and Standards: Ensured compliance with health and safety standards, and company protocols during all operational tasks.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Developed a system for tracking inventory and ordering supplies as needed.
- Monitored employee attendance records, timekeeping, and payroll information.
- Supervised daily operations including scheduling shifts, assigning duties.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Utilised Point of Sale systems proficiently; processed transactions swiftly whilst maintaining accuracy at all times.
- Carried out day-to-day duties accurately and efficiently.
- Troubleshot technical issues for quicker problem resolution.
Design Verification Engineer
10x Engineers
Islamabad, Pakistan
11.2018 - 05.2021
- Verified many proprietary protocol bridges which converts the AMBA standard protocols like AHB and AXI into client proprietary internal packet based NoC protocols
- Define the verification plan and testbench architecture
- Developed the testbench components from scratch using the System Verilog and UVM methodology
- Implemented NoC protocol VIP agent which includes the Driver, Monitor (Checkers) and Functional Coverage and etc
- Implemented the Constrained Random Test Case Scenarios
- Implemented the top-level scoreboard, checkers and functional coverage points
- Automated the regression suite and reporting mechanism using Perl, Shell & Makefile
Telecom Engineer (On Site)
Sonus Pk Enterprises
Islamabad , Pakistan
11.2017 - 11.2018
- Started work on different projects as a telecom engineer
- This job provides exhaustive information on the Telecom engineer job description, and boost my knowledge of the tasks, duties, and responsibilities they perform
- Installation and commissioning of Microwave links
- Configuration on NEC and Ericsson equipment's
- Assigned different IP addresses for successful media transfer through Microwave
- Configure 1+0, 1+1, XPIC, SD links
- Fiber Optics Projects jointing, Splicing, Fault Tracing using OTDR
- Configuration of NEC and ERRICSSON links from BTS
- Installation of devices in data centers
- Did basic networking and installation and clearing of configuration
- Report to manager with site clearance acknowledgment
- Work with cross functional team on daily basis and also contribute to development of teams
- Developed test plans for evaluating the functionality of new products or features before deployment into production environment.
- Diagnosed faults using a variety of tools such as protocol analyzers, signal generators.
- Implemented preventive measures such as patching systems against security vulnerabilities.
- Performed system monitoring and performance tuning of the telecom systems.
- Assisted in designing, deploying and managing new telecom projects.
Education
Master of Science - Electronics and Computer Engineering
Dublin City University
Bachelor - Electronics Engineering
The University of Haripur
Skills
- Strong expertise in component inspections
- Comply with all Health, Safety and Environmental policies and procedures
- Well focused with assigned tasks
- Good team player
- Good leading skills
- Provided quality works
- Strong logical problem-solving skills
- Excellent customer service skills
- Strong computer skills
- Can participate in different teams' meetings
- Strong abilities to work independently
- Hands-on experience with Linux and Windows
- Good understanding of computer systems, mobile devices and other tech products
- Flexibility and good work ethics
- Diagnose and troubleshoot technical issues
- Instructive communication
Driving License
Full Clean Irish Driving License
Work Authorisation
Full time work Authorisation, No need immigration asisstance
Declaration
I HERE BY DECLARE THAT ABOVE INFORMATION IS CORRECT TO THE BEST OF MY KNOWLEDGE AND BELIEF.
- PLACE: Dublin, Ireland (Azaz Ur Rehman)
Timeline
Retail supervisor
Applegreen
11.2021 - Current
Design Verification Engineer
10x Engineers
11.2018 - 05.2021
Telecom Engineer (On Site)
Sonus Pk Enterprises
11.2017 - 11.2018
Master of Science - Electronics and Computer Engineering
Dublin City University
Bachelor - Electronics Engineering
The University of Haripur
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