Ayushi Bansiwal
Dublin,Dublin
Summary
Accomplished professional having 7 years of with extensive expertise in IT. 5 year of experience in business process design, project management, and team management. Proficient in using JIRA, Microsoft Visio, PowerPoint, Excel, and Word to streamline workflows and enhance productivity. Skilled in creating UML diagrams, use cases, user stories, and test cases within Agile environments. Demonstrated ability to manage change effectively through gap analysis and process improvement initiatives. Experienced in leveraging RPA technologies such as UI Path and Automation Edge for automation testing and data analysis.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Sr. Business Analyst
V Group
09.2023 - 05.2024
- In V Group, I was working with US client who deals with immigration Technology, so we are building application for them to centralize processing of government mail processing across U.S
- And Belfast Processing centers maintaining daily case turnaround and decreasing quality control incidents
- Leveraged qualitative and quantitative analysis tools to assess data and report on findings
- Located deviations from standard operating procedures, understanding causes and preventing reoccurrence
- Assured feasibility of proposed solutions, collaborating with business and IT stakeholders.
- Liaised with business and IT groups to establish short-term and long-term goals.
- Maximized project ROI, performing user acceptance testing (UAT) to validate user requirements and expectation.
- Tested and maintained system operations to standardize workflow.
- Used Lean methodologies to re-engineer processes and increase overall productivity.
- Uncovered root causes of complex business challenges and guided management with data-driven insights.
Consultant
Ernst and Young
Pune
06.2022 - 08.2023
- Clients want us to prepare a reconciliation statement that summarizes the differences between its books of accounts and the GST returns
- The statement provides a clear explanation of the discrepancies identified and actions taken to rectify them with automation
- Responsibilities: Defining product features according to customer needs
- Prepare BRD with all requirements (As is and to be) UML Diagrams
- Calculate FTE benefits, scope of automation
- Adjusting and improving each iteration of product before release
- Supported and educated 4 Junior Business Analyst with respect to grooming and maintaining product backlogs
- Working on Scrum and Agile Board and follow Scrum Ceremonies for daily project activities.
- Helped organizations improve customer satisfaction and achieve measurable results.
- Documented workflow charts, records and job descriptions to guide overall organizational improvements.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Working with RTM Matrix and Upload Project status report and other various report on Weekly basis.
Business Analyst
WNS Services Pvt Ltd
Pune
06.2021 - 06.2022
- At ed of every month, a client needs to review its accounts to ensure it has properly recorded and reconciled all transactions that have taken place during that specific month
- This helps to ensure all accounting data is organized, accurate, and complete
- In turn, this simplifies and streamlines several other accounting procedures, including month-end for each month to come and annual version of month-end known as year- end close.
- Assisted teams with implementing new recommendations and revising instructions for staff.
- Documented workflow charts, records and job descriptions to guide overall organizational improvements.
- Encouraged development of clear objectives and action plans.
Business Analyst
Vyom Labs Pvt Ltd
03.2017 - 03.2021
- Project: CAS Process for all mortgages loans Project: Reconciliation of GL Accounts Project: Fraud Deduction Process of Debit/Credit cards Project: Policy creation and reassurance process for insurance client Project: ATM Password creation and password reset process
- Gathering requirements and prepare documents BRD, FRD and SRS along with UML Diagrams (As is and To be)
- Working on GAP Analysis and Change Management and incidents.
- Follow Agile and Waterfall depends on project environment. Follow SCRUM ceremonies in Agile.
- Prepared proposals with revised methods, new strategies and redefined functions.
- Guided clients toward improved organizational structures and better solutions for identified problems.
- Documented workflow charts, records and job descriptions to guide overall organizational improvements.
- Assisted teams with implementing new recommendations and revising instructions for staff.
- Helped organizations improve customer satisfaction and achieve measurable results.
Education
Master of Science - Business Analytics
Dublin Business School
Dublin 09.2024 -
Master Of Computer Applications - Information Technology
University Of Pune
Skills
- Business Process Design
- JIRA and JIRA Portfolio
- Microsoft Visio, PowerPoint, Excel, and Word
- UML diagrams, use cases
- Agile, JIRA, User Stories, Test Cases, and Test Reports
- User Stories, TDD, and Automation Testing
- Change Management, Gap analysis
- Wireframes, adaptability and flexibility
- RPA, Chat-Bot, OCR
- Project Management, Team Management, and Requirements Analysis
- UI Path, Automation Edge
- Data analysis and Process Improvement
- Change analysis and Unified modelling language, Root Cause Analysis
- User experience analysis
- Six Sigma Certification, BPMN and Lean methodologies
- Waterfall methodology, User acceptance testing, Facilities management
- Stakeholder management, Requirements gathering
- Business process modelling
- Agile methodology
- International stakeholder relations
- SQL proficiency and Python, Tableau
- Project management software, Strategic program coordination
- SWOT Analysis, Moscow Technique
- Remote workshop coordination
- Miro/Figma/Drawio /MS Visio
- Written and verbal communication
- Project management tools
Certification
- AIGPE Six Sigma Black Belt
- Certified Scrum Master
Languages
English
German (Elementary (A2)
Timeline
Master of Science - Business Analytics
Dublin Business School
09.2024 -
Sr. Business Analyst
V Group
09.2023 - 05.2024
Consultant
Ernst and Young
06.2022 - 08.2023
Business Analyst
WNS Services Pvt Ltd
06.2021 - 06.2022
Business Analyst
Vyom Labs Pvt Ltd
03.2017 - 03.2021
Master Of Computer Applications - Information Technology
University Of Pune
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