AYOUB MABROUK
Cork City
Summary
Enthusiastic professional with a strong background in customer service and security. Proven ability to foster positive interactions while ensuring safety and compliance. Adaptable team player skilled in problem-solving and managing responsibilities under pressure.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Mobile Patrol Security Officer
Synergy 365 security solution
Cork
2026 - Current
- Monitored surveillance equipment to identify and report suspicious activities and potential threats.
- Patrolled assigned areas to ensure safety and security of property.
- Responded promptly to alarms and emergency situations.
- Responded quickly to emergency situations by calling for backup.
- Conducted inspections of premises to identify and address security risks.
- Performed routine checks of access points such as doors and gates to ensure they are properly secured.
- Documented incidents and prepared comprehensive reports to inform management decisions.
- Delivered customer service to enhance community relations and support security initiatives.
Team Leader
aksheker
12.2016 - 10.2017
- Motivated team members to exceed individual and team goals, fostering a collaborative environment
- Coached team members, enhancing specific skill sets to improve overall team capability
- Identified issues and developed effective solutions
- Coordinated daily tasks, optimizing workflow for increased team efficiency
Store Assistant
Aldi
2025 - 2026
- Processed sales transactions while maintaining accurate cash handling
- Greeted customers and delivered exceptional service to foster positive shopping experiences
- Supported merchandising and display activities to maximize product visibility
- Monitored inventory levels to facilitate timely stock replenishment
- Monitored adherence to store policies and procedures
Nursing Home Kitchen Assistant
Douglas Nursing Home
2024 - 2025
- Prepared and organized ingredients for daily meal service, ensuring fresh and nutritious meals for residents.
- Assisted chefs in cooking and plating meals for residents.
- Maintained cleanliness of kitchen equipment and work areas.
- Delivered food trays to residents promptly, enhancing dining experience and satisfaction.
- Collaborated with kitchen staff to ensure efficient operations.
- Managed inventory by restocking supplies, maintaining adequate stock levels for uninterrupted meal service.
Security Officer
DGSN
2017 - 2024
- Acted as first responder during emergencies, including fires and other incidents, ensuring quick action and safety.
- Respond swiftly and professionally to incidents
- Managed challenging behaviors, reporting incidents to Security Manager for effective resolution.
- Maintain visible presence to effectively deter theft and address suspicious activity.
- Carry out Internal and External Patrol
- Documented observations and incidents clearly to ensure accurate incident reporting.
Education
Bachelor's Degree - Geography
University of Letter And Science
Fculte Mohammedia Morocco01-2016
Skills
- Communication
- Time management
- Problem-solving
- Customer support
- Surveillance monitoring
- Emergency response
- Incident reporting
- Risk assessment
- Problem solving
- CCTV operation
- Patrol techniques
- Alarm monitoring
Certification
- PSA License (Security Guard)
- HACCP
- Manual Handling
- Safe Pass
- Full Irish Driver License B
Hobbies and Interests
- Travelling
- Music
- Playing Soccer
Languages
Arabic
Native
Native
English
Upper Intermediate (B2)
B2
French
Intermediate (B1)
B1
Spanish
Elementary (A2)
A2
Timeline
Team Leader
aksheker
12.2016 - 10.2017
Mobile Patrol Security Officer
Synergy 365 security solution
2026 - Current
Store Assistant
Aldi
2025 - 2026
Nursing Home Kitchen Assistant
Douglas Nursing Home
2024 - 2025
Security Officer
DGSN
2017 - 2024
Bachelor's Degree - Geography
University of Letter And Science