Ayodeji Folorunsho
Lucan
Summary
Highly-motivated employee with the desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
IT Technical Support Intern
TSY System Technology
Abuja
11.2022 - 10.2023
- Provided remote support for users located offsite via telephone or online chat services.
- Helped maintain documentation related to IT procedures and processes.
- Provided assistance in setting up new computers, printers, and other IT-related equipment.
- Assisted customers with technical support inquiries, troubleshooting hardware and software issues.
- Installed applications on users' computers according to company standards.
IT Analyst Intern
Nigerian National Petroleum Corporation
Abuja
08.2022 - 10.2022
- Tested application functionality prior to deployment into production environments.
- Maintained inventory records of hardware components, including serial numbers and warranty information.
- Provided guidance for end-users on how best to utilize available technology resources.
- Performed system upgrades and updates to ensure optimal functioning of all IT systems.
IT/Social Work Volunteer
Royal Heritage Model
Jos
09.2021 - 10.2021
- Implemented experiential learning activities to enhance practical application of skills.
- Engaged in multiple on-campus IT initiatives aimed at providing additional assistance for students beyond class hours.
- Set up and maintained classroom computers and equipment.
- Aided in the management of company hardware and software systems alongside IT teams.
Social Care Assistant
Royal Heritage Model
Jos
08.2020 - 09.2020
- Utilized cognitive behavioral therapy and motivational enhancement techniques to enhance student performance.
- Conducted therapy sessions to address issues, establish objectives, and enhance interpersonal skills
- Led the coordination of mental health assessments for students, resulting in a 60% increase in school performance.
Education
Higher Diploma - Higher Diploma Science Agile Software Design
Technological University of Shannon
Athlone10-2024
Bachelor of Science - Bachelor of Science in Sociology
Redeemers University
Osun, Nigeria10-2022
High School Diploma -
Canaan High School
Jos, Nigeria07-2018
Skills
- Application support
- Device management
- Security Protocols
- Operating systems
- Hardware Configuration
- Active Directory
- User Support
- MS Office proficiency
- Teamwork orientation
- Problem-Solving
- Time Management
- Analytical Skills
References
References available upon request.
Timeline
IT Technical Support Intern
TSY System Technology
11.2022 - 10.2023
IT Analyst Intern
Nigerian National Petroleum Corporation
08.2022 - 10.2022
IT/Social Work Volunteer
Royal Heritage Model
09.2021 - 10.2021
Social Care Assistant
Royal Heritage Model
08.2020 - 09.2020
Higher Diploma - Higher Diploma Science Agile Software Design
Technological University of Shannon
Bachelor of Science - Bachelor of Science in Sociology
Redeemers University
High School Diploma -
Canaan High School
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