Aya Saiki
Dublin
Summary
Customer service assistant with extensive experience in fast-paced retail and café environments. Proven ability to managehigh customer volumes while maintaining service quality and accuracy. Strong communication and interpersonal skills developed through diverse client interactions. Punctual and adaptable, contributing to team performance and enhancing customer satisfaction.
Overview
3
3
years of professional experience
Work History
Server
Chinese Restaurant
Tokyo
03.2025 - 03.2026
- Utilised polite language to foster welcoming atmosphere.
- Assisted in preparation of alcoholic beverages to ensure smooth operations in fast-paced dining environment.
Server,Kitchen Staff
Komeda Coffee(Cafe)
Tokyo
06.2023 - 03.2026
- Provided customer support in fast-paced café environment.
- Prepared food and beverages while following hygiene and food safety standards.
- Guided team members through training sessions, and supervised shifts.
Retail Assistant
LEGO LAND Japan
Nagoya
06.2025 - 08.2025
- Provided friendly customer service in high-traffic retail environment.
- Supported international tourists and local customers during peak times.
- Assisted with cashier duties and ensured product availability through restocking.
Education
Bachelor's degree - International Relations
Tsuda University
Tokyo03-2028
Skills
- Customer Service - Expert
- Problem-solving - Experienced
- Cash handling - Experienced
- Teamwork - Expert
Languages
Japanese
First Language
English
Upper Intermediate
B2
Korean
Proficient
C2
Interests
- Traveling,Watching Movies
Timeline
Retail Assistant
LEGO LAND Japan
06.2025 - 08.2025
Server
Chinese Restaurant
03.2025 - 03.2026
Server,Kitchen Staff
Komeda Coffee(Cafe)
06.2023 - 03.2026
Bachelor's degree - International Relations
Tsuda University