Ava Culhane
Kilmallock
Summary
Offering solid foundation in business principles and strong desire to grow in dynamic work environment. Contributes willingness to learn and quickly adapt to new challenges with skills in research and data analysis. Ready to use and develop critical thinking and communication skills in this role.
Overview
5
5
years of professional experience
2
2
Languages
Work History
OTC Medicines Counter Assistant
O’Malley’s Life Pharmacy
11.2021 - 02.2024
- Assisted with stock management, customer service, and ordering
- Proficient with HealthMail and OTC skills
- Trained new counter assistants on company policies and procedures, contributing to a well-prepared team environment.
- Managed multiple tasks in high-volume environment.
- Contact: Aoife Clancy (Pharmacy Technician-Manager) | Phone: 061 229 401
Temporary GP Secretary
Castle Connell Medical Practice
08.2021 - 08.2022
- Managed appointments and used Socrates software for patient records
- Maintained daily report documents, memos and invoices.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Contact: Prof. Aida Culhane , drculhane1@eircom.net, 0876381703
OTC Counter Assistant
Hogan’s Pharmacy
02.2019 - 01.2020
- Managed the OTC counter and operated tills
- Provided customer service, handled prescriptions, and took stock
- Managed advertising via Facebook, operated the photo development section (including Photoshop), and produced photo mugs, t-shirts, and posters
- Promoted special offers and upsold menu items effectively, increasing overall revenue per transaction.
- Maintained a clean and organised workspace to ensure smooth operations and an enjoyable customer experience.
- Contact: Marie Hogan / Eleanora Hogan (Pharmacists) | Phone: 061 415 915
Education
Bachelor of Business and Entrepreneurship (Honours) - Elective in Spanish
ATU College Galway
Galway 09.2021 - 5 2025
Business Administration - undefined
Erasmus Exchange - UPV Valencia
02.2024 - 7 2024
Leaving Certificate - through Irish, Higher Level in all subjects except Maths
Laurel Hill Coláiste FCJ
08.2015 - 5 2021
Skills
Excel
Quantum Marketing Software
Socrates Software
Marketing
Project Management
Financial Accounting
Public-Private Partnerships
Corporate Strategy
Customer engagement
Upselling strategies
Product promotion
Cross-selling techniques
Customer service
Timeline
Business Administration - undefined
Erasmus Exchange - UPV Valencia
02.2024 - 7 2024
OTC Medicines Counter Assistant
O’Malley’s Life Pharmacy
11.2021 - 02.2024
Bachelor of Business and Entrepreneurship (Honours) - Elective in Spanish
ATU College Galway
09.2021 - 5 2025
Temporary GP Secretary
Castle Connell Medical Practice
08.2021 - 08.2022
OTC Counter Assistant
Hogan’s Pharmacy
02.2019 - 01.2020
Leaving Certificate - through Irish, Higher Level in all subjects except Maths
Laurel Hill Coláiste FCJ
08.2015 - 5 2021