Ava Carolan
Drogheda
Summary
Highly-qualified Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages tasks with accuracy and great time management abilities. Smoothly monitors security and serves diverse customer needs.
Overview
3
3
years of professional experience
Work History
Pharmacy Technician Trainee
Cottage Pharmacy
Drogheda, Ireland
06.2022 - 05.2024
- Assisted pharmacists in filling prescriptions, counting pills and labeling bottles.
- Maintained patient profiles and medication records.
- Performed cashier duties such as accepting payments and issuing receipts.
- Answered customer inquiries about medications, dosages and side effects.
- Ordered supplies from wholesalers or manufacturers when necessary.
- Organized drugs by expiration date to ensure freshness.
- Provided advice on over-the-counter medications to customers.
- Checked that drug interactions do not occur between different medicines prescribed to the same patient.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Filled daily medication orders and entered prescription data into system.
OTC Sales Assistant
Cottage Pharmacy
Drogheda, Ireland
11.2020 - 06.2022
- Greeted customers and provided assistance with product selection.
- Organized stockroom shelves, racks and bins according to store layout and product categories.
- Informed customers about current promotions and discounts.
- Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
- Performed cashier duties such as scanning items, processing payments, and issuing receipts or change due.
- Tracked inventory levels using point-of-sale systems and restocked shelves accordingly.
- Answered incoming telephone calls to provide store, products and services information.
- Monitored stock levels to facilitate restocking and replenishment of shelves.
Education
Higher Certificate - Pharmacy Technician
Technological University Dublin (TUD)
Dublin10-2024
Intellectual Disability Nursing
Dundalk Institute Of Technology (DKIT)
DundalkOur Lady's College Greenhills 2016-2022
DroghedaSkills
- Inventory organization
- Pharmaceutical Calculations
- Pharmacy operations
- Excellent math skills
- Effective communication skills
- Stock management
- Customer Assistance
- Team Leadership
- Damaged goods returns
- Time Management
- Complex Problem-Solving
- Cash Register Operation
Affiliations
- GAA (St Fechins):
I am an active player on the senior ladies' team, serving as the goalkeeper. My role requires quick decision-making, strong leadership, and the ability to remain calm under pressure. Playing at a senior level has honed my teamwork skills and commitment to the sport. - Female Liaison Officer:
I attended a safeguarding course to take on the role of Female Liaison Officer for the junior football team. In this capacity, I am responsible for ensuring a safe and supportive environment for young female players, acting as a key contact between the team and management. - Reading:
I enjoy reading a variety of genres, which helps me stay informed and broadens my perspective. - Swimming and Running:
I participate in swimming and running regularly to maintain my physical fitness and mental well-being.
Accomplishments
- Teastas Gaisce Award (2019-2020)
Successfully completed the prestigious Gaisce – The President's Award, demonstrating commitment to personal development, community involvement, and physical activity. - Student Enterprise Programme Participant (2019-2020)
Participated in the Student Enterprise Programme, where I developed entrepreneurial skills by creating and presenting a business project. This experience enhanced my understanding of business concepts and teamwork. - Water Safety Ireland Certifications (Transition Year)
Achieved the required standard in Safety 1 and Safety 2 with Water Safety Ireland, demonstrating proficiency in essential water safety skills and first aid. - Student Leader, Headstrong Committee (2021)
Served as a Student Leader for the Headstrong Committee, where I promoted mental health awareness and supported initiatives aimed at improving student well-being within the school community. - Student of the Year (2017)
Honored as Student of the Year in recognition of academic excellence, leadership, and positive contributions to the school community.
Timeline
Pharmacy Technician Trainee
Cottage Pharmacy
06.2022 - 05.2024
OTC Sales Assistant
Cottage Pharmacy
11.2020 - 06.2022
Higher Certificate - Pharmacy Technician
Technological University Dublin (TUD)
Intellectual Disability Nursing
Dundalk Institute Of Technology (DKIT)
Our Lady's College Greenhills 2016-2022
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