Austeja Monstvilaite
Sligo
Summary
Dynamic Senior Team Leader with a proven track record at River Island, excelling in complex problem-solving and delegation. Enhanced team productivity through strategic workflow optimization and effective visual merchandising. Adept at multitasking and office administration, consistently driving improvements in customer satisfaction and operational efficiency.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Senior Team Leader
River Island
Sligo, Ireland
09.2025 - Current
- Optimized store presentation by implementing effective visual merchandising strategies.
- Monitored staff performance through regular audits, observations, and comprehensive reports.
- Managed daily department operations while upholding stringent quality control standards.
- Guided team members in resolving complex issues and handling complaints efficiently.
Administrative Assistant
Canada Scaffold Supply Ltd
Richmond, Canada
03.2023 - 08.2025
- Managed multi-line phone system, efficiently routing calls and delivering messages to staff.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies.
- Accomplished tasks within established timeframes, ensuring operational efficiency.
- Assisted in compiling monthly expense reports.
Senior Team Leader
River Island
04.2021 - 01.2023
- Enhanced team productivity by implementing efficient workflow processes and optimizing resource allocation.
- Conducted team member meetings and updated members on best practices and continuing expectations.
- Set clear team goals and delegated tasks and set deadlines.
- Evaluated customer needs and feedback to drive product and service improvements.
Fast Food Server
Supermac's & Papa John's
10.2015 - 01.2021
- Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Performed food preparation responsibilities to meet franchise standards for quantities, speed, and packaging.
- Promoted a positive work environment through collaboration and support of fellow team members, contributing to overall staff morale and cohesion.
Education
High School Diploma -
Ursuline College
Sligo, Ireland05.2019
Skills
Multitasking
Complex problem-solving
Delegation
Schedule management
Computer proficiency
Office administration
Languages
English
First Language
Lithuanian
Proficient (C2)
C2
Certification
- Occupational First Aid Level 1 - Issued 2024/10/25 - Exp 2026/10/25
- Competent person training: frame scaffold - issued 2024/02/05 - exp 2027/02/05
- Competent Person training: System Scaffold - Issued 2023/07/12 - Exp 2026/06/12
- Fall protection awareness training - issued 2023/03/22 - exp 2024/03/22
- Counterbalanced vertical mast forklift - issued 2023/03/23 - exp 2025/02/23
References
References available upon request.
Timeline
Senior Team Leader
River Island
09.2025 - Current
Administrative Assistant
Canada Scaffold Supply Ltd
03.2023 - 08.2025
Senior Team Leader
River Island
04.2021 - 01.2023
Fast Food Server
Supermac's & Papa John's
10.2015 - 01.2021
High School Diploma -
Ursuline College